Automation & Pro Code Solutions Lead

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You provide software and applications expertise, and be responsible for implementation of the solutions.
How you will contribute
You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure that support service level objectives and key performance indicators are accomplished.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in :

• Managing staff and line responsibilities
• Managing large-scale software and application services
• Service delivery, support and excellence
• Program/Project management with experience managing multiple projects for budgets, resources, schedules and quality
• General technical background
• Understanding of integration and how different applications talk to each other
• Process and service orientation
• Business processes

About the Role
Digital is an evolving space at Mondelez International. Digital Automation encapsulates projects considered as Robotic Process Automation (RPA), No Code / Low Code (NCLC), and Pro Code development to drive digital transformation across the organization. These solutions run on an Agile methodology and are typically delivered in sprints of 8-12 weeks. The Automation CoE is an established offering created to identify and solve business opportunities by leveraging automation technologies, ensuring the reliability, scalability, and long-term effectiveness of deployed solutions.
This role leads two core responsibilities within the Automation CoE:
Pillar 1 - Maintaining Business-Critical Solutions

• Serve as the primary owner of business-critical automation solutions built on platforms such as Automation Anywhere, ServiceNow, Pega, and Microsoft Power Platform.
• Ensure the reliability, stability, and long-term effectiveness of all deployed automation solutions.
• Collaborate with internal IT teams, System Integration partners, and Experience towers to sustain and evolve live solutions.
• Liaise with Functions, Enterprise Architects, and Product Stream leads to support continuous improvement of maintained solutions.
• Understand and address end-to-end stability requirements; proactively identify and resolve risks before they impact business operations.
• Demonstrate curiosity in experimenting with AI/ML and OCR capabilities within the relevant platforms to mature existing solutions.

Pillar 2 - Developing Low Code & Pro Code Solutions for Business-Critical Use Cases.

• Lead the design and in-house development of low-code and pro-code solutions for business-critical use cases that are unique in design or require capabilities difficult to source from System Integration partners.
• Serve as the expert in Web, Mobile, and Full Stack technologies, with hands-on experience across the Microsoft stack and open-source development frameworks.
• Strategize and evolve the in-house solution development lifecycle - from conceptualization and design through to build, test, and ongoing support.
• Translate complex business requirements into scalable, high-quality technical solutions.
• Lead and mentor a team of developers and solution architects; define coding standards and best practices.
• Demonstrate an Agile mindset and drive delivery through structured sprints, typically 8-12 weeks in duration.
• Strong stakeholder management: ability to connect with functional leads to prioritize and maintain a pipeline of high-impact development projects.

Technical Know-How Required / Preferred:

• At least 4 years of hands-on experience with Automation Anywhere; Automation Anywhere Master Certificate preferred.
• Experience with ServiceNow platform development and configuration (workflows, forms, integrations).
• Experience with Pega platform for BPM / CRM / low-code application development.
• Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Pro Code / Full Stack development skills: Python, SQL, VB Scripting, REST APIs, Web Services, and JavaScript frameworks.
• Knowledge of AI/ML models, OCR extraction implementation, and Process Mining tools.
• Experience working with infrastructure models: VDIs, Servers, and Cloud environments.
• Strong in UI/UX design principles and modular programming techniques.
• CI/CD practices and Agile methodology.
• Ability to translate business requirements into technology strategy and scalable solution design.
• Experience in product conceptualization, design, development, and support (including process improvement).
• Engaging and guiding technical delivery teams on best practices for automation and coding.

The Key Experience for the Role:

• Experience in a Product Organisation or similar role in any industry/services organisation; proven track record of leading the setup and running of automation solutions within an Automation CoE.
• Experience maintaining business-critical automation solutions with high availability and reliability requirements across enterprise automation and low-code platforms.
• Experience delivering bespoke in-house solutions end-to-end: conceptualization - design - development - testing - support for use cases that are unique in design or cannot be easily sourced from System Integration partners.
• Experience integrating applications via web services or REST APIs and working with infrastructure models such as VDIs and Servers.
• Passionate about RPA, digital technologies, AI/ML, and innovations; possesses strong technical acumen to evaluate opportunities with internal and external partners.
• Ability to understand a variety of disruptive technology products and services that guide Marketing (digital & eCom), Sales, Supply Chain, and Enterprise processes.
• Strong hands-on development background in programming languages, platforms, web technologies, and frameworks - this is a non-negotiable core requirement for this role.
• Has led and managed a team of developers for 5 or more years - this is a hard requirement and non-negotiable for this role.
• Proven track record of learning new skills proactively and applying them to business opportunities.
• Experience in design thinking preferred.
• Good to Have - Hands-on experience implementing AI solutions (e.g. AI/ML model integration, Generative AI, intelligent automation, AI-powered workflows) - desirable but not mandatory.
• B.Tech / B.E. in Computer Science or equivalent; Tier 1 MBA preferred.
• Self-starter who can define solution visions, build and lead relevant teams, and execute plans through to implementation.
• ~15+ years of total experience; 5+ years in automation/solution delivery; 5+ years in pro-code development; has led and managed a team of developers for 5 or more years (hard requirement).

No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Software & Applications
Technology & Digital