People Operations is committed to driving our company culture, ensuring compliance with People policies, and implementing innovative People strategies. As a Manager, People Operations, you will have the opportunity to make a meaningful impact on our organization and contribute to the success and happiness of our employees.
In this role, you will collaborate closely with various teams across the organization to ensure a seamless and supportive employee experience. You will partner closely with the People Business Partner and Legal teams to resolve employee issues and enforce policies. You will work hand-in-hand with the Talent Acquisition team to facilitate smooth onboarding processes and support recruitment efforts. Additionally, you will liaise with the Finance team to help manage payroll and benefits administration, ensuring accuracy and compliance. Your role will also involve working with department managers and team leaders to address employee questions and drive engagement initiatives. By building strong relationships with these teams, you will play a crucial role in creating a cohesive and thriving workplace environment.
What You’ll Do:
Oversee People e-mail boxes and assist employees with People inquiries regarding process, policy and procedure
Support the termination process including payroll and benefits coordination, employee record updates, and unemployment claims
Facilitate domestic and international relocation-related mobility programs by managing all required documentation and coordination with third-party mobility vendors
Manage employee data in AB’s HRIS system. Conduct routine data audits to ensure all employee records are accurate and up-to-date
Retain confidential employee documentation including sensitive employee agreements such as employment offers and compensation letters
Provide assistance for employment verification services for all U.S. employees
Manage AB’s tuition assistance program, including processing employee requests, verifying eligibility, and ensuring compliance with AB’s policies and procedures
Assist with invoice processing for People Operations vendors
Support AB’s leave management program, including responding to employee inquiries and coordinating with third-party leave administration vendors
Coordinate with the Payroll team on special front-end activities, such as final paycheck notifications, vacation payout calculation, and repayment of employee bonuses in accordance with company policies
Participate in special People projects and initiatives as needed
What We’re Looking For:
7+ years of relevant experience in Human Resources Operations, Accounting or Administration
Attention to detail, accuracy and proven organizational skills are critical to success in this role
Experience in Microsoft Excel, maintaining spreadsheets, utilizing formulas, and analyzing data
Ability to handle highly sensitive and confidential employee matters with discretion
Ability to work collaboratively and cultivate strong partnerships with internal clients / colleagues
Experience with HRIS systems (Workday preferred)
Self-starter, can work both independently and be highly collaborative
