AWS Support Engineer II (Pune/Bangalore/Delhi) - Immediate Joiners

Key Responsibilities:

• Advanced Troubleshooting:
• Investigate and resolve issues related to networking (VPC, subnets, security groups) and storage.
• Analyze and fix application performance issues on AWS infrastructure.


• Automation:
• Develop and maintain scripts for routine tasks using Python, Bash, or AWS CLI.
• Implement Infrastructure as Code (IaC) using tools like AWS CloudFormation or Terraform.
• Automate common Kubernetes tasks


• Cluster Management:
• Create and manage EKS clusters using AWS Management Console, AWS CLI, or Terraform.
• Manage Kubernetes resources such as namespaces, deployments, and services.


• Automation:
• Write and maintain Terraform modules for provisioning EKS clusters and associated resources.


• Backup & Recovery:
• Configure and verify backups, snapshots, and disaster recovery plans.
• Perform DR drills as per defined procedures.


•  Optimization:
• Monitor and optimize AWS resource utilization and costs.
• Suggest improvements for operational efficiency.


• Support Escalations:
• Address Level 2 support tickets and provide resolutions for moderately complex issues.


• Collaboration:
• Assist Level 1 engineers with escalations and mentor them as required.
• Work closely with application teams to deploy and manage services effectively.

Required Skills and Qualifications:

• Technical Skills:
•        Advanced understanding of AWS core services (EC2, S3, VPC, IAM, Lambda, etc.)
•        Strong knowledge of AWS automation, scripting (Bash, Python, PowerShell), and CLI.
•        Experience with AWS CloudFormation and Terraform.
•        Understanding of AWS security best practices and identity and access management.
•        Migration and Modernization: Assist with migrating workloads to AWS and modernizing existing infrastructure.
•       Performance Optimization: Analyze AWS resource usage and identify optimization opportunities.
•         Cost Optimization: Implement cost-saving measures, such as rightsizing instances and using reserved instances.


•    Soft Skills:
•        Excellent problem-solving and analytical skills.
•        Strong communication and interpersonal skills.
•        Ability to work independently and as part of a team.
•        Customer-focused approach.


•    Certifications (Preferred):
•        AWS Certified Solutions Architect - Associate
•        AWS Certified DevOps Engineer – Professional