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About the Role
We are seeking an experienced Azure Managed Cloud Engineer L3 to support and manage a complex, security-focused Microsoft Azure environment under Rackspace’s managed services portfolio for ADGM.
The ideal candidate will have strong hands-on experience in Microsoft Azure infrastructure, networking, PaaS services, and security architecture—particularly in highly regulated environments where traffic inspection, private connectivity, and layered security controls are mandatory.
Key Responsibilities
- Manage and support a production Azure environment hosting critical financial workloads.
- Azure Kubernetes Service (AKS)
- Azure App Services
- Azure Logic Apps
- Azure Function Apps
- Azure Virtual Machines (IaaS)
- Azure PostgreSQL
- Azure Cosmos DB
- Azure SQL Database
- Azure Storage Accounts
- All Azure traffic is routed via NVAs using User Defined Routes (UDRs).
- Network Virtual Appliances (NVAs) perform centralized traffic inspection.
Operate and optimize Azure compute services including:
Support and manage Azure data services including:
Maintain and troubleshoot secure network architecture where:
Manage Azure Application Gateway (WAF + L7 Load Balancer) used to securely expose applications externally.
Design, configure, and troubleshoot Private Endpoints and Private DNS Zones for all PaaS services.
Ensure secure east-west and north-south traffic flow within a hub-and-spoke topology.
Support incident management, root cause analysis, and performance optimization.
Implement and maintain monitoring, logging, and operational excellence standards.
Work closely with ADGM stakeholders and Rackspace internal teams to deliver SLA-driven managed services.
Required Technical Skills
- Azure Compute
- Strong hands-on experience with AKS (networking, ingress, scaling, troubleshooting).
- Experience managing Azure App Services, Logic Apps, and Function Apps in production.
- Solid understanding of IaaS VM management and OS-level troubleshooting.
- Azure Data Services
- Operational experience with Azure PostgreSQL, Cosmos DB, Azure SQL.
- Backup, HA/DR concepts, performance tuning, and connectivity troubleshooting.
- Understanding of storage accounts (Blob, File, performance tiers, security).
- Networking & Security (Critical)
- Deep understanding of:
- Hub-and-spoke Azure networking models.
- User Defined Routes (UDRs).
- Network Virtual Appliances (NVAs).
- Experience managing Azure Application Gateway with WAF policies.
- Strong practical experience with:
- Private Endpoints
- Private DNS Zones
- Service endpoint vs Private Endpoint architecture decisions
- PaaS isolation and secure connectivity patterns
- Security & Compliance
- Understanding of enterprise-grade security controls in regulated environments.
- Knowledge of zero-trust networking concepts.
- Familiarity with Azure RBAC, Managed Identities, and Key Vault integrations.
Preferred Qualifications
- Microsoft Azure certifications (AZ-104, AZ-305, or equivalent).
- Experience in financial services or regulated environments.
- Familiarity with ITIL-based managed service operations. Patch, Incident or Change Management.
- Scripting/automation skills (PowerShell, Azure CLI, Terraform).
What We’re Looking For
- Strong troubleshooting mindset across networking, compute, and platform services.
- Ability to understand and visualize complex traffic flows.
- Clear communication skills for working with enterprise stakeholders.
- Experience supporting production environments with strict SLAs.
- Ownership mentality and proactive operational thinking.
- If you are passionate about Azure, secure architecture, and operating mission-critical environments, we would love to hear from you.
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