The role involves managing AD, Azure, and Windows Server operations, resolving incidents, and maintaining infrastructure in a hybrid cloud environment.
Job Summary:
We are seeking a skilled L2 Engineer with solid experience in Active Directory, Microsoft Azure, and Windows Server Operations. The candidate will support day-to-day infrastructure management, incident resolution, patching, backups, and monitoring within a hybrid cloud environment under Rackspace Managed Services.
Core Responsibilities:
1. Active Directory:
· Manage user accounts, groups, OUs, and group policy objects (GPOs).
· Troubleshoot replication issues, login failures, DNS dependencies, and trust relationships.
· Perform domain controller health checks and FSMO role verifications.
· Investigate account lockouts, authentication delays, and Kerberos issues.
· Support AD-integrated services like Certificate Authority and audit policies.
2. Azure:
· Support Azure Active Directory (Entra ID): user/device management, conditional access, MFA, and SSPR.
· Monitor and troubleshoot Azure AD Connect sync failures and identity provisioning issues.
· Handle RBAC access issues, subscription/resource-level permissions, and role assignments.
· Monitor backup jobs and troubleshoot issues via Azure Backup (Recovery Services Vaults).
· Manage patching compliance via Azure Update Manager, resolve failed updates.
· Respond to alerts and performance issues using Azure Monitor, Log Analytics, and Defender for Cloud.
3. Windows Server:
· Troubleshoot DFS namespace and replication issues.
· Execute scheduled patching using WSUS, SCCM, or Azure Update Manager.
· Perform post-patching validation and manage reboots/change approvals.
· Analyze system performance (CPU, memory, disk), Event Logs, and service failures.
· Support basic server roles like File Server, Print Server, and IIS (if applicable).
· Maintain patch compliance and backup readiness for on-prem and Azure-based Windows workloads.
Required Skills & Experience:
· 4–6 years in infrastructure support with a focus on AD, Azure, and Windows Server.
· Strong troubleshooting skills in hybrid identity, authentication, patching, and backups.
· Hands-on with PowerShell scripting for automation and diagnostics.
· Comfortable working in a fast-paced Managed Services or MSP shared environment.
Certifications (Preferred but not mandatory):
· AZ-104 (Azure Administrator Associate)
· SC-300, MD-102, or equivalent
· ITIL Foundation certification
Top Skills
Active Directory
Azure Active Directory
Azure Backup
Azure Monitor
Azure Update Manager
Log Analytics
Azure
Powershell
Sccm
Windows Server
Wsus
Similar Jobs
Security • Software • Cybersecurity
The Principal Cybersecurity Threat Researcher at KnowBe4 deploys and configures security solutions, analyzes threats, and leads projects, contributing to innovative technologies.
Top Skills:
PythonYara
Information Technology
The Senior Security Engineer will design and manage security solutions, consult on vulnerabilities, conduct assessments, and lead security initiatives.
Top Skills:
AWSCi/CdDastDockerInfrastructure As CodeKubernetesPythonSastSecurity ToolsVulnerability Scanners
Security • Cybersecurity
As an ISO 27001 Senior Consultant, you will execute and manage client engagements, gather evidence, report on project status, and communicate effectively with clients.
Top Skills:
Iso 27001
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
