Business Analyst II / Release Functional Manager (Adobe Experience Manager – AEM)

Grade Level (for internal use):

S&P Global Corporate

The Role: Business Analyst II/ Release Functional Manager (Adobe Experience Manager – AEM), Business Systems & Business Analysis

The Team: The Corporate platforms team is an enterprise-shared service enabling for the strategic evolution of platforms, capabilities, frameworks, operational processes, management, and improvements of the Business Applications that drive S&P Global. Our Enterprise Marketing team is responsible for the architecture, planning, design, development, and implementation of the Adobe Marketing Cloud Content Management System (CMS) platform. As a Business Analyst and Release Functional Manager, you will lead technology initiatives by managing end-to-end AEM platform releases for large-scale, customer-facing websites, while driving project delivery in alignment with business owners and product managers.

The Impact: We are seeking a Business Analyst with strong Adobe Experience Manager (AEM) expertise to join our Enterprise Marketing team. You will collaborate with Scrum teams to deliver customer-focused solutions, improve cross-divisional websites on the Adobe CMS platform, and contribute to strategic planning with innovative, long-term digital platform enhancements.

What’s it for you: In this role, you’ll join a passionate team supporting our Enterprise Marketing platform, guiding business partners and end users with industry best practices, solution design, and strategies that create long-term value.

• Lead end-to-end projects in a Scaled Agile environment, applying technical expertise in Digital Solutions.

• Collaborate with global Agile teams to deliver enterprise platform features.

• Translate business needs into fully integrated, scalable solutions that drive high-quality outcomes.

• Enable seamless release management for large-scale digital experiences.

Responsibilities:

• Lead technical delivery for Enterprise Marketing projects using Agile methodologies (Scrum/SAFe), ensuring alignment across the Agile Release Train (ART).

• Partner with RTE/STE, Scrum Masters, Product Owners, Business Analysts, Developers, Architects, and global teams to ensure clear communication, alignment, and accountability throughout the delivery lifecycle.

• Collaborate with POs and stakeholders to define project scope, objectives, acceptance criteria and deliverables, ensuring alignment with PI planning and feature delivery goals.

• Facilitate Agile ceremonies including daily scrums, PI Planning, iteration planning, system demos, retrospectives, inspect & adapt workshops, and grooming sessions.

• Gather and analyze business requirements and translate needs into detailed technical specifications with clear user stories, features, and acceptance criteria in Azure DevOps and obtaining requirements sign-off from requesting business partners.

• Provide subject matter expertise on AEM capabilities, best practices, and limitations to guide solution design that aligns with business goals and objectives.

• Work closely with developers and IT teams to configure, customize, and integrate AEM components, workflows, templates and resolve their problems.

• Create and maintain detailed documentation including functional/non-functional specifications, designs, backlog prioritization, and user guides, and supporting the feature intake process for new or functional enhancements. 

• Own and manage the release calendar, coordinating end-to-end AEM release planning, execution, and monitoring in alignment with business priorities and sprint cadence.

• Lead release readiness reviews, go/no-go meetings, change management processes, best practices, CAB documentation, retrospectives, and enforce governance across release cycles to ensure compliance, quality, and speed.

• Collaborate with DevOps and engineering teams to optimize CI/CD pipelines, automated deployments, rollback strategies, regression, and performance testing are integrated into the release process for AEM environments.

• Own and continuously improve AEM release processes through documentation, automation, and release tracking in close partnership with RTE/STE.

• Lead and coordinate QA, UAT, and go-live activities to ensure reliable and timely delivery of enterprise-scale AEM releases.

• Monitor and report team progress, metrics (velocity, burn-down charts), manage risks, and dependencies, and mitigate impediments across teams.

• Demonstrated ability to work independently, maintain a high level of attention to detail, and thrive in high-pressure, continuously changing environments.

• Contribute to building a high-performing team by fostering continuous improvement, resolving conflicts, promoting a culture of feedback loops, and innovation, and ensuring a collaborative team environment. 

• Provide mentorship and coaching to junior team members. 

What We’re Looking For:

Basic Qualifications:

• Bachelor’s or Master’s degree in Business, Technology, or Engineering (or equivalent experience), with a solid understanding of the financial services industry.

• Minimum 5–7 years of experience as a Business Analyst/Release functional manager in a software development environment, with proven expertise in Agile/SAFe frameworks, Agile metrics, reporting techniques, and AEM release management processes is a must. 

• Expertise in Agile project management tools (Azure DevOps, Kendis), CI/CD pipelines, DevOps practices, release coordination and governance, and cloud deployment models. Ability to design wireframes using Figma/Adobe XD.

• Extensive hands-on experience with Adobe Experience Manager CMS tool i.e. AEM (Sites, Assets, Forms, Brand Portal Setup, Dynamic Media) including architecture, components, templates, workflows, taxonomy, metadata management, publishing processes, tagging, content authoring, and release governance.

• Demonstrated ability to lead distributed teams, manage multiple releases in parallel, and deliver complex projects end-to-end with ownership, accountability, and attention to detail.

• Excellent communication, facilitation, and presentation skills with the ability to effectively engage technical and non-technical stakeholders across global, cross-functional teams.

• Certifications: Adobe Experience Manager Business Practitioner (required); SAFe Scrum Master, Certified ScrumMaster (CSM), or Professional Scrum Master™ (PSM) (required).

• Open to working flexible hours as per business needs.

Preferred Qualifications:

• Familiarity with the SAFe Agile Framework is a strong plus.

• Proficiency in AEM-related tools such as Adobe Target and Adobe Analytics.

• Experience with version control systems (Git, SVN) and continuous integration tools (Jenkins).

• Knowledge of front-end technologies (HTML, CSS, JavaScript).  

• Technical understanding of marketing technologies and digital marketing channels is an added advantage.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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