Business Analyst, R&D Portfolio Operations Business Insights & Technology (BI&T)

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:

The Manager, Business Solutions Analyst, is a key member of the R&D Portfolio & Program Excellence product line within R&D Portfolio Operations BI&T. This role serves as the technical and analytical partner to product owners, program leaders, and IT delivery teams—turning business needs into scalable, high‑quality digital capabilities that enable effective portfolio governance, program management, RAID/risk tracking, and connected workflows across the R&D ecosystem.

This role owns the end‑to‑end analysis and functional solution design lifecycle across R&D Project, Risk, and Resource Management capabilities and their integrations. The individual applies systems thinking, data fluency, and AI‑enabled analysis to design workflows that improve portfolio governance, decision quality, and operational efficiency across the R&D ecosystem.
 

Desired Candidate Characteristics:

• A passion for healthcare, digital solutions, continuous learning, and responsible AI adoption.

• Proven ability to use AI for solution prototyping, data analysis, and building solutions.

• Ability to understand business context quickly and translate it into actionable requirements.

• Collaborative mindset with the ability to influence.

• Curiosity and innovation—willing to challenge assumptions and propose better ways of working.

• Commitment to delivering simple, intuitive, and explainable solutions that enhance user experience and adoption.

• Excellent communication skills.

• Agility to learn new tools, processes, and emerging technologies.

Key Responsibilities:
 

Own End‑to‑End Solution Analysis & Design:

• Lead discovery using AI‑assisted techniques (e.g., synthesis of interviews, process mapping, document analysis) alongside traditional methods.

• Translate business needs into clear, actionable use cases, functional designs, and process flows that enable effective portfolio governance and decision‑making.

• Define success criteria focused on decision quality, efficiency, and explainability - not just feature delivery.

Design Scalable, AI‑Enabled Solutions:

• Translate requirements into functional solutions that account for system constraints, data models, integrations, validation expectations, and user experience.

• Understand data structures, lineage, and flows across portfolio tools.

• Support the design of AI‑enabled workflows, including prompt templates, grounding strategies, and evaluation approaches, with appropriate human oversight.

• Prototype and iterate on solutions using tools such as Python, Jupyter Notebook, and Figma.

Ensure Quality, Compliance & Deployment Readiness:

• Lead UAT strategy and execution, including scenario definition, defect triage, and readiness assessment.

• Validate that solutions meet requirements, compliance expectations, CSV/SDLC standards, and AI‑specific validation considerations.

• Support deployment readiness through documentation, training materials, and release communications.

Act as a Trusted Partner to our Stakeholders:

• Serve as the primary liaison between product owners, portfolio operations, program leadership, and BI&T delivery teams.

• Communicate complex technical and analytical concepts clearly to technical and non‑technical stakeholders using plain, transparent language.

• Support change management, adoption, and continuous improvement cycles across the product lifecycle.

Drive Continuous Improvement & AI Adoption:

• Identify opportunities where AI can reduce manual effort, improve insight quality, or accelerate decisions across portfolio and risk workflows.

• Support pilots and scale‑up of AI‑enabled capabilities, bringing forward ideas that improve data quality, workflow integration, and user experience.

Qualifications & Experience:

• Bachelor’s degree in Computer Science, Computer Engineering, Life Sciences, or related discipline.

• 3–5 years of experience as a technical business analyst or solutions analyst, preferably in pharmaceutical or healthcare settings.

• Strong understanding of the Software Development Lifecycle (SDLC) with demonstrated proficiency in core business analysis disciplines, including problem framing, requirements elicitation, solution design, traceability, and validation.

• Understanding of R&D portfolio management, program/project management, and RAID/risk or governance workflows.

• Experience designing or supporting AI‑enabled workflows (e.g., prompt design, grounding strategies, evaluation approaches).

• Experience using Python or similar tools for scripting, automation, analytics, and reporting; proficiency with SQL for data manipulation and analysis.

• Proficiency in clear and concise requirements documentation, process modeling (e.g., BPMN, Visio, Lucidchart), and drafting user acceptance criteria.

• Experience using business analysis and delivery tools such as Figma, JIRA, Confluence, and Microsoft Office (or comparable platforms).

• Effective communicator with the ability to drive conversations with both technical and non‑technical stakeholders.

• Detail‑oriented, organized, and able to manage multiple priorities in a fast‑paced, matrixed environment.

• Collaborative team player with demonstrated willingness to learn and adapt in a dynamic product ecosystem.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.