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Cigna

Business Analytics Senior Analyst - HIH - Evernorth

Posted 5 Days Ago
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Hyderabad, Telangana
Senior level
Hyderabad, Telangana
Senior level
Analyze business requirements and build software solutions, focusing on enhancing self-service analytics capabilities and ensuring compliance with regulations. Collaborate with users to resolve issues and optimize processes.
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ABOUT EVERNORTH: 

Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Position Overview

This role provides hands-on experience in analyzing the requirements from business users/analysts and build software solutions for the business users/analysts and their matrix partners. The focus of the work is to continue to enhance self-service capabilities for the users to do their job more effectively in the National Affordability and Clinical Analytics space. Specific focus will be on data work and legal/compliance/regulatory audits related to the ‘No Surprises Act’.

In this role, you will have an opportunity to influence business direction through data-led insights to build and design solutions that support enterprise needs.  

This is a hands-on position with work being highly visible to the highest levels of Evernorth℠ management who are motivated to see the successful results of our efforts. The solutions you contribute to focuses on enabling analysts and users to perform analytics leveraging data-driven insights and strategies to drive affordability and enable growth.

Responsibilities  < >Understand business requirements from business leaders, users, and/or analystsUnderstand and analyse current systems and develop programs matching the requirementsUnit Test the developed/modified process to ensure the requirements are metAnalyze software programs and optimize (operational, performance, and cost) wherever possibleBuild automations on recurring jobs and schedule jobs to avoid manual intervention and to improve performanceTroubleshoot problems and arrive at resolution Work with users to help them with system understandingReview the solution with users to make sure UAT criteria are metCoordinate with onshore for daily handover-takeoverIdentify opportunities and drive process improvementsTake accountability for the process/tasks owned by self

Qualifications

< >Someone who relates to the world, through data - without data, you feel lostCreative and naturally curious - you're constantly looking for ways to add value and can't help but get immersed in the challenge of uncovering insightful data patternsObjective, logical, and fact-oriented – you’re rationale in your data discoverySelf-starter - you enjoy working with minimal supervision and thrive off independence to enable value in your own unique waysAbility to make sound decisions and piece together puzzles with limited direction – you’re your own leaderTime management skillsTeam skills for collaboration to achieve common goals aligned with the organizationFamiliarity with agile methodologyFamiliarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example 

Required Education

< >Bachelor’s degree in related technical areas either Business Analytics, Data Science, Mathematics/Statistics, Computer Science, or a related quantitative field5-8 years of work experienceExperience working in an onshore/offshore model Proven experience with development of application solutionsTechnology/Domain certifications such as Python, SAS, AWS, PAHMDemonstrated ability to automate processes with quantifiable and measurable before/after results 

Technical Requirements

< >Ability to hear and translate ideas into self-built functional designs with complementary technical details that support scale and require minimal maintenance  4+ years of experience building reports leveraging business intelligence reporting capabilities – i.e. Tableau with demonstrated stories of how the business has acted against insightsStrong programming skills - SAS, Python, SQLFamiliarity with most of the following technologies- Tableau, Excel Macros, TOAD, Databricks 

Desired Experience and Skills

< >US healthcare analytics and claims-related experience, reimbursement methodologies, and medical terminology (CPT, Dx, ICD10, HCPCS, Rev Codes, etc.)Exposure to Cloud technologies such as AWS, DatabricksHealthcare experience including Medical/Behavioral Claims and Cost ContainmentConstantly consider the, “So What?” and “Now What?” behind your work and ask the right questions to anticipate and gauge whether a team/project will deliver what is neededExercises extreme comfort with ambiguity with the humbleness to know when something isn’t working and to boldly communicate the need to pivot to achieve results, faster  

Location & Hours of Work

< >Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) 

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Top Skills

AWS
Databricks
Excel Macros
Python
SAS
SQL
Tableau

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