Business Change Management - Associate

Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.
As a Business Change Management Associate within the Business Support Management team, you will be tasked with a variety of business administration and control responsibilities. You will act as a liaison between Business Management, Business Control Office, and various business-aligned, Corporate or third-party technology and other support providers. This role provides an opportunity to collaborate with regional and global teams on business initiatives, manage stakeholder relationships, and contribute to the implementation of firmwide policies and controls
Job responsibilities :

• Implement controls and communicate firmwide policies to manage stakeholder relationships effectively.
• Collaborate with regional and global teams to drive business initiatives forward.
• Address audit and compliance queries to ensure adherence to regulations.
• Facilitate global technology initiatives by coordinating with global tech partners.
• Manage role-based access control and cross-border control processes efficiently.
• Act as a Business Liaison to ensure BCM service delivery and effective communication between the Line of Business (LOB) and Offshore Hub.
• Oversee on/off-boarding processes, including system/application access provision and termination.
• Implement controls for physical access management, shared drive access management, and cost control oversight.
• Develop and maintain centralized policies and procedures for employee system accesses.
• Manage audit and control processes to ensure compliance and security in system accesses.
• Coordinate real estate, space planning, move management, and location strategy to optimize resource allocation and efficiency.

Required qualifications, capabilities, and skills :

• Minimum of a Bachelor's degree.
• Proficiency in MS Excel, PowerPoint, and Word.
• Demonstrated ability to manage stakeholders effectively and plan capacity to meet organizational needs.
• Excellent written and verbal communication skills, with comfort in interacting across lines of business.
• Proven skills in managing projects efficiently and effectively.
• Strong analytical skills to understand and address business needs.
• Solid understanding and application of technical concepts.
• Strong focus on delivery and achieving objectives.
• Ability to streamline and enhance work processes for efficiency.
• Self-starter with the capability to work independently and manage multiple tasks in a fast-paced, dynamic environment.

Preferred qualifications, capabilities, and skills:

• VBA/Macro skills are an added advantage.
• Flexible and adaptable approach, especially as the operations hub is established and expanded.
• Ability to manage employees across various lines of business to accomplish specific projects.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.