About Taager
Taager is the first B2B startup focused on social sellers- Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection and customer service.
In 2019 we started as a team of 8 people, now we are over 350 employees across Egypt, KSA and the UAE. We serve more than 34K social e-commerce sellers from incredibly diverse backgrounds – from students earning a part-time income to highly ambitious digital marketing experts looking to become solo entrepreneurs. The sellers on our platform benefit from access to 2,500+ highly marketable products. Our people are driven by our mission and motivated by our desire to deliver the most seamless customer experience to the sellers on our platform. With a continuous focus on quality and execution, we are changing the social e-commerce landscape in the MENA region!
Our Mission
Our mission is to empower anyone to start and scale their e-commerce business.
Our Vision
We envision a world where everyone has the opportunity to sell online, make a living and even get rich in an easy and low-risk environment. A world where the magic of technology becomes accessible to the most talented of Merchants.
About the Role
We are looking for a data-driven and business-oriented Business Performance Analyst to support decision-making across the organization by transforming data into actionable insights. The role will be responsible for monitoring business performance, maintaining dashboards and reports, identifying growth opportunities, and supporting leadership with recommendations that improve revenue, profitability, operational efficiency, and overall business performance.
What You Will Do
- Monitor and analyze key business KPIs including GMV, Revenue, Orders, Profitability, Conversion Rate, Customer Retention, and Operational Performance.
- Develop and maintain dashboards, scorecards, and reports using Power BI, Tableau, Excel, and Google Sheets.
- Track business performance against targets and identify trends, risks, and opportunities.
- Conduct deep-dive analyses to understand performance gaps and recommend corrective actions.
- Support monthly, quarterly, and annual business reviews with accurate reporting and insights.
- Analyze category, merchant, customer, and operational performance to identify growth opportunities.
- Evaluate the effectiveness of commercial initiatives, campaigns, and operational improvement projects.
- Prepare presentations and performance updates for leadership and key stakeholders.
- Collaborate with Commercial, Operations, Supply Chain, Finance, Product, and Marketing teams to support data-driven decision-making.
- Improve reporting processes and enhance business visibility through automation and standardization where possible.
What Will Make You Successful
- Bachelor's degree in Business Administration, Economics, Finance, Statistics, Engineering, or a related field.
- 3–5 years of experience in Business Analysis, Commercial Analysis, Performance Management, Reporting, or a related role.
- Advanced Microsoft Excel skills, including Pivot Tables, Power Query, Lookups, and data analysis techniques.
- Hands-on experience with Power BI, Tableau, or similar business intelligence and visualization tools.
- Proficiency in Google Sheets and Google Workspace tools.
- Strong analytical and problem-solving skills.
- Ability to translate data into actionable business recommendations.
- Strong communication and presentation skills.
- High attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Experience in e-commerce, marketplaces, retail, technology, or startup environments is a plus.
Key Success Metrics
- Reporting Accuracy
- Dashboard Adoption & Usage
- Business Insight Impact
- Revenue Growth Support
- Profitability Improvement Support
- Forecast Accuracy
- Operational Efficiency Improvements
- Stakeholder Satisfaction
