Business Process Consulting

JOB DESCRIPTION

TITLE: Consultant Sr Lead, Professional Services - Prof Services
LOCATION: India
EXPERIENCE: 10+ years
HIRING TYPE: Righthire

ROLE OVERVIEW
We are seeking a 10 + years experienced Technical Consulting professional to join our Trading and Asset Services - Back Office practice. Role requires 3 PM to 12 AM Indian time zone. 
Key Responsibilities
•    Deliver and support end to end implementations for reconciliation and payment investigation platforms
•    Functional experience with IntelliMatch and Payment Investigation Manager (PIM) (or equivalent)
•    Configure reconciliation rules, workflows, tolerances, controls, and exception handling
•    Configure case lifecycle, workflows, SLAs, queues, escalations, and notifications
•    Lead requirements gathering, functional design, and testing (UT, SIT, UAT)
•    Perform technical setup and support including installation, upgrades, environments, and troubleshooting
•    Support go live, post implementation stabilization, and ongoing production support
Key Skills
•    Reconciliation & Payment Investigation platforms (IntelliMatch, DIM, PIM)
•    SWIFT MT/MX, payment operations knowledge
•    Strong communication and documentation skills
•    Strong technical experience with reconciliation platforms, preferably IntelliMatch / Data Integrity Manager (DIM) or equivalent tools
•    Proven hands on experience with IntelliMatch installation, upgrades, and environment setup
•    Solid expertise in Windows Server environments and SQL Server (installation, configuration, upgrades)
•    Experience managing multi environment setups (DEV, SIT, UAT, PROD, DR)
•    Ability to perform technical troubleshooting, log analysis, and performance support
•    Knowledge of high availability, DR setups, and failover concepts
•    Experience conducting technical health checks and performance tuning
Secondary Skill Set:
•    Exposure to cloud or hybrid deployments (Azure / hosted environments)
•    Experience with reporting, archival, or document management components
•    Basic understanding of ETL processes and data flows
•    Ability to collaborate effectively with functional consultants, infrastructure teams, and DBAs
 

Responsibilities

Deliver and support end to end implementations for reconciliation and payment investigation platforms
•    Functional experience with IntelliMatch and Payment Investigation Manager (PIM) (or equivalent)
•    Configure reconciliation rules, workflows, tolerances, controls, and exception handling
•    Configure case lifecycle, workflows, SLAs, queues, escalations, and notifications
•    Lead requirements gathering, functional design, and testing (UT, SIT, UAT)
•    Perform technical setup and support including installation, upgrades, environments, and troubleshooting
•    Support go live, post implementation stabilization, and ongoing production support

Qualifications

 Reconciliation & Payment Investigation platforms (IntelliMatch, DIM, PIM)
•    SWIFT MT/MX, payment operations knowledge
•    Strong communication and documentation skills
•    Strong technical experience with reconciliation platforms, preferably IntelliMatch / Data Integrity Manager (DIM) or equivalent tools
•    Proven hands on experience with IntelliMatch installation, upgrades, and environment setup
•    Solid expertise in Windows Server environments and SQL Server (installation, configuration, upgrades)
•    Experience managing multi environment setups (DEV, SIT, UAT, PROD, DR)
•    Ability to perform technical troubleshooting, log analysis, and performance support
•    Knowledge of high availability, DR setups, and failover concepts
•    Experience conducting technical health checks and performance tuning
Secondary Skill Set:
•    Exposure to cloud or hybrid deployments (Azure / hosted environments)
•    Experience with reporting, archival, or document management components
•    Basic understanding of ETL processes and data flows
•    Ability to collaborate effectively with functional consultants, infrastructure teams, and DBAs
 

About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.