Business Process Excellence Lead

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Business Process Excellence Lead

Noida / Pune/ Bengaluru

Business Process Excellence Lead is pivotal in optimizing operations and ensuring that the organization operates at its highest potential.

The Business Process Excellence Lead (BPL) is an important member of the overall LCS Operational Excellence team. The BPL will report to the Business Process Excellence Manager and will be responsible for the following Key Deliverables in the organization:

Business Process Maps: The BPL plays a crucial role in any organization by ensuring that business processes are efficient, well-documented and optimized. This role involves process mapping, which helps in visualizing and understanding the flow of operations, identifying bottlenecks, and streamlining activities for better performance. Business Process Playbooks: The BPL will create comprehensive documentation via Business Process Playbooks. The BPL ensures that the complete end-to-end processes are clearly written and defined, identifying appropriate stakeholders, systems and tools that are utilized throughout the process. This documentation serves as a valuable resource for testing, training, compliance, process execution and quality assurance. Contribute to additional process excellence initiatives, such as conducting workshops for information gathering to help develop Business Process Maps and Business Process Playbooks.

Your Responsibilities:

· Develop Business Process Maps and Business Process Playbooks. The BPL is responsible for documenting processes with the help of Process Owners and SMEs (Subject Matter Experts) to ensure that business processes are efficient, well-documented, and optimized, leading to improved organizational performance

· Collaboration: The BPL collaborates with various teams to identify areas for enhancement and design solutions to address inefficiencies. You will work closely with subject matter experts and other departments to document processes accurately and ensure that all processes fit together seamlessly

· Collaborate with the Process Improvement team members to address and optimize processes when necessary.

· Change Management: Collaborate with stakeholders to implement process changes and ensure successful adoption by employees.

The Essentials - You Will Have:

· A bachelor's degree in business, Project Management, Operations Management, or a related field, or minimum of 5-year equivalent experience.

· Process Development: Proven track record in standardizing and simplifying processes across offerings & regions based on efficiencies, best practices, etc

· Process Mapping: Proven efficiency in process mapping abilities to streamline workflows and drive efficiency that leads the organization towards its strategic objectives.

· Project Management: Excellent project management skills to oversee process improvement initiatives.

· Strategic Vision: Proven track record of leading successful process improvement projects.

· Communication: to articulate complex data and engage with all levels of leadership

· In-depth knowledge of process improvement methodologies and tools.

· Minimum of 5 years of experience in process improvement roles and/or project management experience.

· Proficiency in data collection and analysis using data visualization tools.

· Experience/in-depth knowledge in Cyber Security/Infrastructure Managed Services offerings.

The Preferred - You Might Also Have:

· Embrace evolving business objectives with a collaborative spirit, effectively engaging with colleagues at all levels, including senior management and global cross-functional teams to drive successful outcomes.

· Desired Certifications: PmP Certification for Project Management Change Management Certification

· Desired Platforms: Proficient in project management and mapping tools such as, Miro, Visio, Prime, SAP Signavio.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees.
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.