Analyze data, produce recurring reports, identify reconciliation and performance issues, and recommend solutions for key ecommerce accounts. The role develops actionable insights, improves reporting, collaborates with cross-functional teams on process and customer experience improvements, and manages projects through completion. Candidates should understand SQL Server, Power BI, ecommerce fulfillment, and third-party logistics operations.
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.
Spreetail is seeking a highly motivated and detail-oriented Business Solutions Analyst to join our team. In this role, you will be responsible for analyzing data, identifying, and solving problems, and managing projects to drive efficient and effective solutions for our key accounts. This is not a traditional Analyst position; rather, we are looking for a data-minded individual who can dive deep into the details and provide actionable insights.
How you will achieve success:
- Analyze data and generate comprehensive reports every week.
- Source new reports that continually inform and increase the stickiness our clients will have to the Spreetail offering.
- Anticipate possible issues in reconciliation of brand client receipts, shipping, or performance. Present solutions to detect, eliminate or fix in an expeditious manner.
- Collaborate with cross functional teams to implement process improvements and optimize customer experience.
- Manage and organize projects to ensure timely completion.
What experiences will help you in this role:
- Bachelors degree in a relevant field (e.g. Business, Analytics, Supply Chain Operations).
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.
- Proficient in data analysis tools and techniques, including but not limited to SQL Server, Power BI tools.
- Excellent problem-solving abilities and a proactive approach to finding solutions.
- Experience in e-commerce fulfillment environment with 3PL expertise.
This is a remote position and requires candidates to have an available work-from-home setup
Desktop/Laptop system requirements:
- 4th generation or higher, at least Intel i3 or equivalent processor;
- at least 4GB RAM;
- Windows 10 and above or MAC OSX operating system
- You are required to provide your own dual monitors
A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)
PC Headset
A high-definition (HD) external or integrated webcam with at least 720p resolution.
Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.
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