Business Technology Solutions Manager

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
As a Business Technology Solutions Manager at ZS, you will be leading large-scale client delivery engagements, managing and expanding existing client relationships, and developing new business opportunities. The candidate must deeply understand ZS's service offerings and proactively identify and propose new solutions to address client needs. The role also requires strengthening capabilities within the Tech group by leveraging technology and industry expertise to drive growth.
What You'll Do

• Delivering tech projects: Lead the full lifecycle delivery of technology projects, from solution design and pricing strategy through delivery planning and execution, ensuring outcomes are delivered on time, scope, and quality.
• Building and managing client relationships: Actively assess and present ways to serve clients by developing solutions and offerings relevant to that client

• Generating new business engagements: Drive new business opportunities by identifying and pursuing new leads, creating proposals , facilitate client discussions and presentations to drive new business and client relationships
• Work with onshore and offshore teams to develop price estimate, plan capacity, coordinate delivery of the end-to-end technology capability (BI Reporting, Analytics, AI, Digital, Big Data, Cloud, MDM) solution, report project status and act as escalation path for clients
• Ensure technical design is robust and scalable solutions consistent with ZS and industry practices; take advantage of the existing assets and maintaining a balance between architecture requirements and specific client needs.
• Provide project leadership and direction on one or more projects while maintaining a high-quality level of service;
• Identify latest technology trends and domain trends to develop ZS POV and drive innovative solutions for our clients.
• Serve as the single point of contact and advisor for clients to facilitate their business needs and program demands through solutions and services
• Bridge business and technical teams by being fluent in the language of consulting (business drivers, process), design and technology (systems architecture, data warehousing, report creation)

What You'll Bring

• Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or another computer related discipline.
• 10+ years of relevant of hands on IT services or consulting industry experience leading medium-large scale technology solution delivery engagements;
• Minimum 2 years of experience leading large delivery teams;
• Extensive experience in data engineering and cloud technologies
• 4+ years' experience within a professional service firm is preferred.
• Ability to own and drive end-to-end project delivery: define the problem, design research, deliver on results
• Ability to work with cross functional teams, but US and India
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India , visit ZS India office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com