Business Technology Solutions Manager

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
The Scaled AI practice at ZS operates at the dynamic intersection of artificial intelligence and cutting-edge technology, dedicated to assisting global clients in developing, operationalizing, and scaling both Classical and Generative AI capabilities. Our team partners with leading organizations across diverse sectors-including pharma (commercial, R&D, and supply chain), travel, retail, and more-to build robust AI applications and platforms that deliver measurable business value.
As an important growth engine for ZS, Scaled AI has seen rapid expansion, marked by significant increases in both revenue and team size in recent years. This growth reflects the rising demand for enterprise-grade AI solutions and highlights our commitment to driving innovation at scale.
Why Join the Scaled AI Team at ZS?

• Cutting-Edge Work: Contribute to building and scaling advanced Agentic AI systems using the latest frameworks and technologies. Collaborate with AI and technology innovation labs to translate groundbreaking research into practical solutions for clients.
• Enterprise Impact: Deliver AI-driven transformation at scale for some of the world's most prominent companies, shaping the future of industries with your expertise.
• Empowered to Innovate: Experience the autonomy to explore new ideas, drive innovation, and influence the direction of AI-enabled business transformation.
• Grow with Exceptional Talent: Work alongside outstanding engineers, data scientists, and AI leaders in a supportive, high-performance culture that values collaboration, learning, and excellence.

Our Culture and Partnership Model
At ZS, we foster a culture that emphasizes growth, collaboration, and the recognition of talent. Our partnership model is designed to reward exceptional contributions, ensuring that great talent is empowered and celebrated. We believe in nurturing a diverse and inclusive environment where every team member has the opportunity to learn, lead, and make a tangible impact-both within our organization and for our clients worldwide. If you are passionate about AI and ready to lead technical teams in delivering transformative AI solutions, consider joining the Scaled AI team at ZS!
What You'll Do

• Lead teams in building large scale AI applications leveraging GenAI, Agentic AI and Classical AI models
• Deeply understand client's business and technical challenges and provide thought leadership in Scaling and operationalizing AI
• Build and manage client stakeholder relationships, both business-oriented clients and technology clients
• Work with global team in new client BD activities
• Contribute to Thought leadership by creating POV on industry trends in AI and technology
• Lead hiring initiatives in growing Scaled AI team and mentor technical talent within the team
• Drive ZS Scaling AI initiatives in tandem with global partners
• Manage budgets, resources, and vendor relationships related to AI tools and platforms
• Work with ZS R&D teams to take cutting edge technology implementations and ideas and bring it to the market through focused go-to-market activities

What You'll Bring

• Bachelor's/Master's degree with specialization in Computer Science, IT or another computer related discipline
• Minimum 12+ years of relevant consulting-industry or industry experience
• Awareness of SaaS product life cycle and how it affects design, planning, development, deployment and maintenance of software as a service, esp. AI-driven SaaS
• Good fundamentals of GenAI, Agentic AI and Data Science
• Understanding and appreciation of client's budgetary cycles work and how to create demand in the market for new capabilities like Gen AI and agentic AIa
• Agentic and ML platform knowledge incl Azure OpenAI, AWS Bedrock, Dataiku, Databricks
• Experience in Production deployment of applications on cloud platforms like AWS, Azure, GCP and Databricks
• Demonstrated industry leading SDLC practices and helping clients with production release of capabilities
• Proven track record of business development in the Cloud/AI/Data space
• Agile project planning and project management experience
• Team management and skill development experience
• Excellent oral and written communication skills
• Highly motivated, good work ethic and enterprise maturity
• Life science domain knowledge is a plus

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India , visit ZS India office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com