CAO PPMG Senior Project Manager - Associate

Job Description
You are an exceptional Project Manager passionate about managing complex projects that require both technology and non-technology support. You have found the right team.
As a Senior Project Manager in the CAO 'Chief Administrative Office Product & Portfolio Management Group (PPMG)' team, you will spend each day ensuring transparency, alignment, consistency, coordination, and risk management across portfolios to achieve goals on time, within budget, and with expected ROI. Collaborating with CAO businesses, Technology, Finance, HR, Legal, and others, you will manage complex, high-risk projects end-to-end, partnering with business and product owners to align vision and strategy, plan, and execute. You will oversee the daily management of project information, supported by Program Managers, Project Managers, and Analysts.
As part of the team responsible for the global governance and standards of all projects across its businesses, you will ensure complete alignment of project portfolios with strategic priorities. You will centralize the review and prioritization of all demand-whether new projects or modifications of existing work-financials (funding and expected return on investment), and provide oversight and transparency of all project activities, risks, and dependencies. You will primarily be part of managing a portfolio of over 100+ projects supporting firmwide initiatives, business model redesigns, business process improvements, short-term pilots, relationship enhancements, and technology deployments and migrations, with approximately 70% of these projects relating to the firm's legal entity mergers and acquisitions, new onboardings, and liquidations.
Job responsibilities

• Lead or co-lead M&A workstreams for Workplace Services, Global Supplier Services, or other CAO workstreams as required, efficiently managing all acquisitions requiring Workplace/GSS actions.
• Identify stakeholders and points of coordination, ensuring effective communication with a focus on frequency to prevent missed key steps.
• Organize and detail project documents, acting as a liaison between CAO leads and CAO PPMG Portfolio/Program leads.
• Ensure stakeholder information meets Firm standards and CAO PPMG guidelines by staying updated on relevant standards and analyzing cross-impact.
• Conduct business process mapping, gap analysis, and summarize findings, leading or participating in design and requirements gathering sessions.
• Interface with stakeholders to outline current state processes, customer journeys, pain points, and prioritize needs, conducting cross-impact analysis.
• Apply analytical and logical thinking to understand complex business processes, identify risks, and define solutions, participating in strategy discussions.
• Establish training and procedures to support project goals and stakeholder adoption, managing test management, issue management, and post-deployment support.
• Contribute to and summarize lessons learned across the CAO portfolio, leading mid to large-scale projects from concept through closure.
• Support the development of CAO-wide standards for business process mapping, gap analysis, and decision-making, researching and recommending best-in-class tools.
• Partner with CAO Controls, Business Product owners, and Program Managers to create and maintain a business process flow library, serving as first-level support for reviews and managing first-level escalations.

Required Qualifications, Capabilities and skills

• Analyze data with a focus on control, organization, and detail, while summarizing key information as needed.
• Think strategically, coordinate and collaborate to solve problems, and bring open items to closure.
• Quickly pick up subject matter and possess proficient written and verbal communication skills.
• Stay highly motivated, know when to raise red flags, and communicate regularly and clearly.
• Roll up your sleeves when needed, and guide, coach, and influence conversations among all parties-especially with juniors in the team.
• Navigate a matrixed organization and influence effectively.
• Work inclusively as part of a team rather than in silos.

Preferred Qualifications, Capabilities and skills

• Experience of 13 years is desired.
• Intermediate to advanced-level experience in MS Outlook, Word, Excel, PowerPoint, SharePoint is required. Experience with qTest, Visio, Monday.com is preferred.
• Preferably a CAO business products expert, or have a strong foundation with the curiosity to quickly acquire subject matter expertise.
• Lead or participate in projects independently and confidently, handling medium to large-scale projects on your own, adhering to the established CAO PPMG framework, and seeking supervision or guidance from the Portfolio Manager when required. Manage business process mapping and reporting (current vs. target state). Experience in leading or contributing to legal entity mergers or acquisition-type projects is an added advantage.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.