The Catalog Operations Team is a vital part of the Accommodations Division, responsible for accurately onboarding, activating, and readying Priceline's hotel supply for customers. By managing the end-to-end process of adding properties to our catalog and maintaining catalog quality, the team ensures a healthy selection of hotels for our customers.
Why this job’s a big dealYour work will directly reduce customer contacts, costly booking problems, and relocations, while improving the overall experience for travelers and hotel partners. You’ll work with data, tools, and cross‑functional partners to spot issues, fix them at scale, and help shape better processes and reporting for how we manage hotel content.
Review hotel catalog data, identify issues, and make updates using existing tools and newly developed workflows.
Use SQL to investigate catalog issues, test hypotheses, and provide data that informs process changes and stakeholder conversations.
Help design and document procedures for maintaining catalog data that is newly in scope, so work can be scaled and handed off across the team.
Contribute to dashboards and reports in business intelligence (BI) tools such as Tableau by preparing datasets, validating results, and monitoring metrics.
Use AI tools to resolve content issues faster and streamline routine tasks.
Partner with property activation, product, technology, commercial, and sales support teams to clarify issues, share findings, and help implement fixes or new processes across systems and workflows.
Highlight opportunities you see in the data, and collaborate with teammates to prioritize and turn them into improvements and experiments.
Help test and provide feedback on new tools, procedures, and automation related to catalog content quality.
1–2 years of experience in an operations or analytics‑focused role (e.g.: operations/business analyst).
Strong SQL skills, including the ability to write queries and perform analysis.
Experience using AI tools (Gemini, OpenAI, Claude, Perplexity) for analysis, automation, or workflow optimization.
Experience working with dashboards in BI tools such as Tableau.
Experience using work‑tracking such as Jira to manage tasks and track issues.
Strong analytical and problem‑solving skills with high attention to detail.
Clear communication skills, including the ability to explain data findings to non‑technical partners.
Experience in a fast‑paced environment.
Experience helping design or deploy AI‑powered solutions in real workflows (preferred).
Experience extracting and using data from external APIs (preferred).
Background in travel or hospitality, or experience working with operations (preferred; strong interest is also welcome).
Track record of challenging the status quo, proposing creative solutions, and supporting experiments from idea through measured impact (preferred).
Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability, and Trust.
The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics are essential
#LHybrid
WE ARE PRICELINE.
Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.
Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.
We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.
If you want to be part of something truly special, check us out!
Flexible work at PricelinePriceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.
Perks & Benefits at PricelineOur benefits are designed to support your health, wellbeing, and life inside and outside of work. Eligible Priceliners have access to:
Health & wellness coverage including medical, dental, vision, and mental health resources
Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together
Specific benefits and programs vary by location.
Inclusion is a Big Deal!To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.
Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love for you to join us and help shape what makes our team extraordinary.
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