Client Data Specialist IV

Job Description
Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.
Job Summary
As a Client Data Specialist within the Global Financial Crimes and Compliance (GFCC) team, you will conduct thorough research and verification of customer records to assess risk. You will analyze transaction activities to identify potential risks and ensure compliance with KYC/AML standards, escalating identified risks outside of KYC standards to GFCC AML Investigations for further action. You will emphasize accuracy and the ability to identify, assess, and justify KYC/AML risk review decisions, while providing exceptional customer service to line of business partners and customers, maintaining the highest standards of professionalism.
Job responsibilities

• Analyzing data to identify patterns and compare transaction history against KYC standards.
• Utilizing all available tools to verify the consumer's purpose and legitimacy.
• Interacting with bankers and customers to obtain required information and ensure comprehensive case analysis.
• Determining additional steps required to make informed decisions and validate Anti-Money Laundering (AML) risk to the firm.
• Assessing whether escalation to Global Financial Crimes and Compliance (GFCC) AML Investigations is necessary.
• Recording findings and providing supporting documentation to enrich each KYC NAICS case.
• Conducting follow-ups with internal partners to ensure timely actions on cases requiring their input.
• Providing detailed documentation of the due diligence performed and reporting progress status as required.
• Performing duties consistently with thoroughness, accuracy, and credibility within established service level requirements.
• Exhibiting the highest standards of customer service to partners and customers

Required qualifications, capabilities, and skills

• Knowledge of AML/BSA/KYC or financial services industry.
• Graduates in BCom/B.A
• Demonstrated strengths in research and analysis.
• Effective time management, work organization, and follow-up skills.
• Attention to detail and a focus on work accuracy.
• Excellent verbal and written communication skills.
• Flexibility to adapt to changing priorities and business needs, and ability to work well in a fast-paced environment.
• Demonstrated initiative and accountability; self-starter capable of working under minimum supervision.
• Proficiency in Microsoft Office Suite.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.