Are you an Engineer looking for a new opportunity?
Are you excited by Energy Technologies?
Join our cutting-edge Engineering Team
At Baker Hughes our purpose is clear. We take energy forward – making it safer, cleaner and more efficient for people and the planet. Our Turbomachinery & Process Solutions team provides industry-leading products and services that optimize the extraction, production and processing of energy.
Partner with the best
Commercial Business Process Leader will support Inquiry to Order and Order to Cash business processes for IET, in particular, Oracle Oscar related processes.
The Commercial Business Process Leader has significant interaction with all levels of the IET Commercial across the regions and product lines as well as cross functional interactions to ensure we deliver working business processes that meet our business needs.
Responsibilities, authorities and accountabilities
In the role of Commercial Business Process Leader, you will execute the Commercial IET BPO plan for processes you are responsible (GTS, GTE & CTS, or Oracle based related), which includes but are not limited to: T&C Standard Application, Quotation/ Bid Process, Customer Screening, Flow Order Entry, Project Order Entry, ECommerce Maintenance, Order Management, Contract Management, Customer Master Data, Pricing, Returns & Repairs Processing/Co-Ordination, and
- Acting as Oracle Commercial Business Process Owner
- Operationalizing new processes and SOP, coordinate communication and training within own Oracle/segments
- Being the ultimate owner and approver for Oracle process and/or system changes, in coordination with all relevant business/DT counterparts
- Looking for opportunities to develop and share best in class processes between regions and business units
- Working cross functionally within the BPO structure to ensure we are delivering process that meet our true business needs
- Developing business KPI’s and reports within the process that you own
- Working with data analytics team to develop data governance reports to identify data gaps that are affecting our ability to execute
- Supporting Data Governance strategy through ongoing learnings with the regional teams
- Engaging regional business teams to deliver their data governance priorities and data clean up
- Training & assisting users on processes, transactions, etc.
- Facilitating the User acceptance testing and provide signoff’s
- Changing Agent to drive system and process adoption
- Working with cross functional projects within IET BPO scope
Fuel your passion
To be successful in this role you will:
- Have Degree from an accredited university or college
- Have good experience of sales, commercial, or operations experience with progressively increasing scope and responsibility
- Have robust knowledge and understanding of enterprise processes and systems (e.g. ERPs, CRMs, MRPs etc..) spanning across key operational functions such as Finance, Projects Commercial and Supply Chain
- Be highly analytical & curious with previous experience in Sales, Commercial or Finance
- Have customer-centric mindset; proven ability to challenge status quo and influence cross-functional and global counterparts to do what’s right for the customer and bottom line
- Have experience successfully leading cross-functional projects and process improvement; able to quickly grasp new ideas.
- Be able to clearly identify and link relevant data to performance drivers, generate alternatives and drive positive change
- Have excellent communication skills: experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex information in a easy to understand manner; able to deliver message effectively verbally and in writing
- Have confidence / assertiveness: strong influencing skills across business functions; to approach business leaders with difficult messages, defend position & drive change
- Have experience working in global business environment with sound understanding of global process and transactional flows.
- Be adaptable/flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and well-being activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
