Commissions System Administrator

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.  

With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.  

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.  

With aglobal footprint spanning more than 80 countries and includingover 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.

Position Summary:

• Our Manager of Sales Compensation at Perforce is searching for a Commissions System Administrator to join the team. We are looking for a skilled Commissions System Administrator to manage our sales commission system and analytics processes. This dual role involves configuring and maintaining CaptivateIQ (CIQ), ensuring accurate commission calculations, analyzing commission data, and providing insights to optimize compensation structures. You will work closely with Finance, Sales Operations, Business Applications, and HR to ensure commission accuracy, automate processes, and enhance reporting. 

Responsibilities:

• Compensation Data Analysis: 
• Configure and maintain commission plans, rules, and workflows.  
• Manage user roles, permissions, and system updates. 
• Data Analytics 
• Strong communication and interpersonal skills to work with cross-functional teams.   
• Strong analytical skills, with the ability to interpret complex data and trends 
• System Administration & Configuration: 
• Conduct hands-on configuration and development of CaptivateIQ
• Serve as the primary administrator for CaptivateIQ, ensuring system performance and accuracy. 
• Collaborate with Business Applications to integrate CaptivateIQ with Salesforce (future 2025 enhancement). 
• Commission Processing & Data Management: 
• Perform data imports, reconciliations, and audits to ensure accuracy. 
• Address and resolve commission disputes and discrepancies. 
• Automate commission workflows and improve efficiency. 
• Manage all phases CIQ lifecycle, including requirements gathering, system configuration, testing, deployment, and ongoing management. 
• Support the implementation, and administration of compensation programs (e.g., variable pay, bonuses, and spiffs).
• Provide training and consultative support internally 
• Support the annual sales compensation plan creation process 
• Analytics & Reporting: 
• Analyze commission data to identify trends, anomalies, and optimization opportunities. 
• Develop dashboards and reports to provide insights on sales performance, compensation effectiveness, and commission spend forecasting. 
• Provide scenario modeling and impact analysis for new compensation structures. 
• User Support & Compliance: 
• Train end users on CaptivateIQ functionalities and best practices. 
• Ensure compliance with company policies and internal controls. 

Requirements:

• 2+ years of experience in CaptivateIQ administration  
• 2+ years of commissions analysis  
• Strong proficiency in data management, Excel   
• Experience with Salesforce and payroll processes  
• Understanding of sales compensation models and commission structures.
• Strong analytical, problem-solving, and communication skills. 
• Preferred: 
• Experience in sales operations, revenue operations, or finance. 
• Background in automation, process improvement, and workflow optimization. 
• Familiarity with data visualization tools (Tableau, Power BI, or Looker). 
• Strong Proficiency in SQL 
• Familiarity sales compensation plans in tech environments. 

Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.

If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!

www.perforce.com

Perforce Software is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, family or relationship structure, military service and veteran status, physical or mental disability, genetic information, gender identity, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Perforce Software's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.