Consultant - HCM & Travel Management

About Noema Consulting

Noema stands as a reliable partner, delivering cutting-edge IT solutions and outstanding service to organizations across diverse industries, with a special emphasis on banking. Leveraging deep expertise in digital transformation, data analytics & AI, SAP solutions, and quality assurance & support, Noema empowers clients to streamline processes, make smarter decisions, and drive sustainable business growth at an accelerated pace.

Responsibilities:

• Provide Level 2 functional support for SAP HCM, Payroll, Time Management, and Travel Management within agreed SLAs.
• Investigate and resolve incidents on a day-to-day basis, including post-go-live hypercare support.
• Analyze root causes and propose sustainable solutions.
• Support payroll and travel expense cycles to ensure accuracy and compliance.
• Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner.
• Perform SAP configuration and minor enhancements based on business requirements.
• Conduct impact analysis and prepare Functional Design Documents (FDDs).
• Support UAT and regression testing, including test script preparation and execution.
• Provide end-user support, advice, and training.
• Participate in data migration activities and validation.
• Support cross-functional integrations (HCM–FI, workflows, SuccessFactors, etc.)
• Maintain documentation and knowledge transfer materials.
• Clearly communicate escalated issues to Tier 3.
• Implement any necessary preventive measures to reduce customer faults and issues.
• Effectively coordinate support activities across multiple projects simultaneously, by ensuring priorities are balanced.
• Proactively initiates, develops, and maintains effective working relationships with team members; cooperates with a variety of people to achieve results.

• 3–6 years of SAP HCM experience.
• Strong hands-on experience in Payroll, Time Management and Travel management configuration.
• Fluent in English.
• Ability to work remotely and on multiple projects.
• Exposure to SuccessFactors EC Payroll and integrations.
• Strong problem solving and communication skills.
• Able to multi-task efficiently under time pressure.
• Analytical skills for SLA, KPI, and incident trend reporting.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Proficiency in ITIL practices and service management tools (e.g., Jira Service Management, BMC Helix).
• Experience with Agile methodologies is a plus.

• Opportunity to work on international projects across diverse industries.
• Exposure to multicultural collaboration and global client environments.
• Collaboration with experienced consultants and technical professionals.
• Supportive culture focused on teamwork, professionalism, and continuous improvement.

This opportunity is managed by Noema Consulting.

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