Content Analyst

The Content organization is responsible for identifying, creating, licensing and integrating best-in-class unstructured and structured data that is both self-sourced and from third party content providers. The Content teams report to the Chief Content Officer and have strategy, product management, content operations and support responsibilities for each Content vertical. We have been experiencing a rapid growth cycle across all content sets, including Transactions and Funding Rounds. We value and uphold transparency, trust and accountability in our relationships within the team and with external and internal stakeholders.

As a Content Analyst, you will work within our Content Operations team to generate and expand the AlphaSense financial content offering. You will work alongside a team of product managers, content team leads and analysts, software engineers, and content vendors. Tasks will include identifying, evaluating and onboarding or collecting new content, configuring automatic content ingestion and extraction processes, and monitoring content quality in the context of corporate M&A transactions, capital offerings and VC funding rounds.

The ideal candidate will have prior financial content collection and automated data extraction process support experience, good understanding of corporate finance and investment research, solid analytical and data analysis skills, and strong written and verbal communication skills.

• Research & Analysis: Analyze internal and external sources and disclosure patterns in support of our Transactions and Funding Rounds offering. Strategize and assist in creating frameworks of operation to optimally achieve project goals
• Content Generation: Support an AI-powered event classification and information extraction pipeline. Clear edge cases and process exceptions requiring manual intervention 
• Content Flow Monitoring & Reporting: Track processing state, generate content generations and usage reports, and maintain logs of content issues and resolutions
• Quality Assurance and Quality Control: Review input documents for property categorization and tagging across our processing pipeline
• Content Support: You will be responsible for 3rd level support, addressing content-related inquiries, raising tickets, and tracking issues. Coordinate with engineering teams, product managers, and content providers regularly
• Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues
• Documentation: Create, update, and document content generation and support practices and policies

• 2-4 years of financial data collection or content generation process support experience with strong preference for M&A transactions and capital offerings content
• High aptitude and willingness to learn on a daily basis. Responsibilities include frequent interaction with and support of a process leveraging complex large language models. Much of the technical knowledge required to succeed will be learned on the job
• Proficient knowledge of Google Suite and superior Google Sheets/Excel skills
• High energy and creativity, coupled with natural curiosity and ability to learn quickly and adapt to new processes 
• Effective time management and task prioritization when under pressure
• Interest in capital markets and financial research and proficient knowledge of current financial and technology trends and events
• B.Com degree 

Optional/Strong Plus Qualifications:

• MBA, M.COM, CA or CFA certification
• Experience with working with financial and general business news content - press releases, news, company filings