SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another.
By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and expensive process, we believe strongly that the future will be 10x better.
We’ve had tremendous traction and are growing extremely quickly. Already our real-time APIs have helped verify hundreds of millions of identities, beginning with financial services. In 2021, we raised a $70M Series B round, led by Craft Ventures to rapidly scale our best in class products. We’ve earned coverage and awards from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list consecutively since 2023. Last but not least, we’ve even been a part of history -- we were the first company to go live with the eCBSV and testified before the United States House of Representatives.
About the Opportunity:At SentiLink, we’re building operational excellence from the ground up, and our India team plays a crucial role in scaling that vision. We're looking for a Corporate Administrator to take ownership of key internal processes that would otherwise be handled in the U.S. This role isn’t about routine execution, it’s about leading process innovation, ensuring quality and speed, and demonstrating the high standards and capabilities of Team India.
You'll help replicate the success of our Due Diligence Questionnaire (DDQ) process across other functions and showcase how well-defined operations can drive global scale.
Responsibilities:
Lead the execution and continuous improvement of essential administrative and compliance workflows.
Build and manage at least one new process each from two functions outside of Legal.
Ensure 100% SLA adherence on three or more processes for a continuous 6-month period.
Deliver consistent reporting on five key processes that match the standards of our flagship DDQ operation.
Establish centralized documentation (SOPs, workflows, audit trails) for all assigned processes.
Demonstrate higher performance than U.S.-based counterparts in speed, cost, or quality for at least one process.
Create momentum and visibility for Team India by earning stakeholder trust and expanding the scope organically.
Requirements:
3+ years of experience managing and improving administrative and compliance processes in a high-growth or fast-paced environment
Proven ability to design, document, and execute scalable workflows with a strong focus on quality and SLA adherence
Experience collaborating cross-functionally with Legal, People, Finance, and other functional teams to deliver consistent outcomes
Comfortable navigating tools and systems used for documentation, project management, and reporting (e.g., Jira, Google Workspace)
Demonstrated ability to influence without authority and build trust with global stakeholders
Strong written and verbal communication skills, especially in documenting SOPs and delivering process updates
Employer paid group health insurance for you and your dependents
401(k) plan with employer match (or equivalent for non US-based roles)
Flexible paid time off
Regular company-wide in-person events
Home office stipend, and more!
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