Join BWH Hotels – Where Passion Meets Purpose
At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.
Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!
Job Purpose
Acts as primary property revenue manager for a portfolio of Best Western Hotels. Provides revenue management services directly to assigned properties with 60% of their annual goal surrounding the hotels performance increasing year over year. Tasked with driving RevPAR Index % CHG for each hotel using a variety of proven Revenue Management tactics.
Key Responsibilities
- Acts as primary consultant for a portfolio of hotels on pricing strategy, rate strategy and yield management.
- Identifies and develops revenue opportunities and performs competitive market analyses on a weekly basis.
- Consults with hotels on corporate, group and negotiated rates.
- Has practical, advanced knowledge in conducting weekly yield management meetings to identify the success of prior week and the price/inventory strategies for future weeks.
- Collaborates with hotel representatives each week and then implements the agreed upon strategy in hotel PM system and a variety of BWH Hotels or external systems.
- Has advanced knowledge to create and maintain demand forecasts and pace reports for each property.
Preferred Experience and Education
- Minimum 3 years’ experience as a property, regional or corporate level revenue manager.
- Preferred multi-property experience.
- Preferred functional, working knowledge of up to 5 property management systems in order to modify and conduct all rate changes daily/weekly on behalf of the assigned hotels.
- Bachelor’s Degree in Hospitality Management, Business, Marketing or related field, or equivalent experience.
Required Knowledge and Skills
- A Certified Revenue Management Executive (CRME) certification or the ability to acquire either certification within one year.
- Must have working, functional knowledge of standard industry tools including Smith Travel Research reports.
- Ability to effectively communicate.
- Strong analytical skills.
- Strong public speaking/communication skills.
- Attention to detail.
- Ability to work from home uninterrupted.
- Self-starter with excellent work ethic, salesmanship, interpersonal, and communications skills. Adaptable in rapidly changing business. Excellent multitasking skills.
- Strong technical skills with Microsoft Office
Work Location
- This is a hybrid position, requiring onsite presence Mondays, Wednesdays and Fridays at our Global Operations Center, with the option to work remote on Tuesdays and Thursdays. This hybrid model fosters intentional collaboration, teamwork, connection, and productivity, while still providing flexibility and work life balance. The office address is 20400 N 29th Avenue, Phoenix, Arizona 85027.
Travel
- May travel up to 25%
- Valid driver’s license, serviceable automobile and proof of insurance may be required.
- Passport may be required.
This position is not eligible for immigration sponsorship.
Benefits Summary for Full-Time Employees
· Medical/Dental/Vision available day one
· Vacation/Sick- accruals start day one
· Paid company holidays and personal holidays to celebrate what’s important to you
· 401K - company contribution and match (U.S.)
· Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
· Employee discounts/hotel discounts
· Free financial and health wellness programs
· Tuition Reimbursement
Equal Employment Opportunity
BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company’s equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.
