The CRM Specialist will develop and manage CRM campaigns and customer segmentation strategies, optimizing processes and generating actionable insights.
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.
Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected].
Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.
We are looking for a CRM Specialist to develop and manage our CRM campaigns and customer segmentation strategies. The ideal candidate will have advanced proficiency in CRM tools and data analytics, with a focus on optimising CRM processes and generating
actionable insights.
Key Responsibilities:
- Develop and implement CRM campaigns
- Manage customer segmentation strategies
- Deploy CRM campaigns for multiple clients
- Continuously measure and optimise campaign performance
- Generate insights from data analysis
- Optimise CRM processes for efficiency and effectiveness
- Communicate clearly with clients to manage expectations and deliverables.
Technical Skills:
- Advanced CRM tools proficiency (e.g., Klaviyo, Dot Digital, Mailchimp)
- Intermediate GA4 proficiency
- Basic Looker Studio proficiency
- Intermediate data analysis ability
- Basic Canva skills
Qualifications:
- Bachelor’s degree in Marketing, Business, or related field
- Advanced CRM certifications preferred
- Excellent analytical and problem-solving skills
- Detail oriented
- Effective planner
- Results Driven
- Strong collaboration and communication skills
KPIs:
- Campaign performance
- Quality and accuracy of customer segmentation and Impact on campaign performance
- Insightfulness of campaign analysis
- Reporting accuracy
- Process improvement metrics
Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
Canva
Crm Tools
Ga4
Looker Studio
Similar Jobs
Healthtech • Professional Services • Consulting • Generative AI • Manufacturing
The HubSpot Specialist will ensure CRM data integrity, support adoption of HubSpot, optimize data for reporting, and drive continuous improvement.
Top Skills:
Hubspot
Enterprise Web • Fintech • Financial Services
The Senior Salesforce Engineer will design, develop, and maintain automation solutions for the revenue platform, focusing on backend development and Salesforce integration, while mentoring team members and driving improvements.
Top Skills:
Agile MethodologiesCi/CdDevOpsGearsetGitlabJavaJavaScriptPythonSalesforceSalesforce AiWorkato
Enterprise Web • Fintech • Financial Services
As a Senior Salesforce Engineer, design and optimize integrated, scalable solutions for Finance technology. Lead AI initiatives, mentor engineers, and ensure alignment with strategic objectives through automation and best practices.
Top Skills:
ApexGearsetGitlabInformaticaJavaJavaScriptOraclePythonSalesforceSalesforce AiSidetradeSnowflakeStripeWorkato
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
