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CSB Bank

Customer Relationship Officer| Silvassa

Posted 3 Days Ago
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In-Office
Ram Nagar, Haveli, Pune, Maharashtra, IND
Mid level
In-Office
Ram Nagar, Haveli, Pune, Maharashtra, IND
Mid level
Serve and service branch customers, meet acquisition targets through area mapping, cold calls and referrals, complete accurate AOF/KYC/CKYC, cross-sell banking products and insurance, activate digital banking, and manage assigned portfolio within TAT and audit compliance.
The summary above was generated by AI

Servicing Branch Customers, Drives new‐to‐bank acquisition for CASA/TD/loans through referrals and cross‑sell; maintains a service‑oriented portfolio with proactive engagement and lead conversion.

Responsibilities

• Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
• Execute area mapping, cold calls and BTL activities to meet acquisition targets.
• Complete accurate AOF/KYC and ensure CKYC submission without errors.
• Cross‑sell insurance/investments and activate digital banking for all new customers.
• Manage assigned portfolio for balances, usage and service requests within TAT.

Qualifications

Experience Range : 1 to 5 Years (Sales/ Service)

Qualifications : 
Graduate (Any Specialisation)




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