The Customer Support Executive assists in operational and commercial processes to ensure customer satisfaction and deliver high-quality service in the Payments sector.
MarTrust, an Authorized Payment Institution specializing in payment solutions for the maritime industry, is seeking a proactive and detail-oriented Customer Support Executive to provide effective support across operational and commercial processes—playing a key role in ensuring customer satisfaction, supporting company goals, and delivering high-quality service within the Payments and Financial Services sector.
Requirements
- 0-1 year experience within project experience or Banking
- Maritime/shipping experience is an advantage
- Customer Service experience is an advantage
- Intercom, Monday.com, Ms office are advantages
- Mandarin is mandatory
Benefits
- Work From Home
- Performance Bonus
- Training & Development
Top Skills
Intercom
Monday.Com
MS Office
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What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
