PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
PagerDuty is growing and we are looking for an experienced Data Engineer for our Data team in IT to manage and contribute to the software and services that we provide to our users. As a Data Engineer at PagerDuty, you will help lead the team responsible for designing, building, deploying, and supporting solutions for teams across PagerDuty's growing global user base. You are scrappy, independent, and excited about having a big impact on a small but growing team.
Together with the other members of the Data Platform team, you will have the opportunity to re-define how PagerDuty, designs, builds, integrates, and maintains a growing set of software and SaaS solutions. In this role, you will be working cross-functionally with business domain experts, analytics, and engineering teams to re-design and re-implement our Data Warehouse model(s).
Key Responsibilities
- Translate business requirements into data models that are easy to understand and used by different disciplines across the company. Design, implement and build pipelines that deliver data with measurable quality under the SLA
- Partner with business domain experts, data analysts and engineering teams to build foundational data sets that are trusted, well understood, aligned with business strategy and enable self-service
- Be a champion of the overall strategy for data governance, security, privacy, quality and retention that will satisfy business policies and requirements
- Own and document foundational company metrics with a clear definition and data lineage
- Identify, document and promote best practices
About You: Skills and Attributes
- You will design, implement and scale data pipelines that transform billions of records into actionable data models that enable data insights.
- You will help lead initiatives to formalize data governance and management practices, rationalize our information lifecycle and key company metrics.
- You will provide mentorship and hands-on technical support to build trusted and reliable domain-specific datasets and metrics.
- You will have deep technical skills, be comfortable contributing to a nascent data ecosystem, and building a strong data foundation for the company.
- You will be a self-starter, detail and quality oriented, and passionate about having a huge impact at PagerDuty.
Minimum Requirements
- Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
- 3+ years of experience working in data integration, pipelines, data modeling,
- Experience designing, deploying code in Data platforms in a cloud-based and Agile environment
- Fluent English is required
- Availability to work 2 day per month into our Santiago office
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
For external applicants, including employee referrals, this role is expected to come into our Santiago office 2 times per month, so they can thrive in their new role and fully embrace being a Dutonian!
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!
Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
