Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See Yourself at Twilio
Join us as our next Data Engineer (L3) on the Customer Data Platform team.
About the Job
As a Data Engineer(L3), you will play a key role in building and maintaining data infrastructure that processes large-scale datasets efficiently and reliably. You’ll contribute to the design and implementation of high-volume pipelines, collaborate with engineers across teams, and help ensure our platform remains robust, scalable, and easy to use.
This is a great role for someone with a strong data engineering background who’s ready to step into broader responsibilities and help shape the evolution of Customer data platform.
Responsibilities
- Build and maintain scalable data pipelines using Spark, Scala, and cloud-native services.
- Improve the performance and reliability of our real-time and batch data processing systems.
- Contribute to platform features that support key customer-facing products such as Identity resolution, audience segmentation and real-time personalization.
- Work closely with Staff and Principal Engineers to execute on architectural decisions and implementation plans.
- Collaborate across product and engineering teams to deliver high-impact, customer-facing capabilities.
- Write clean, maintainable, and well-tested code that meets operational and compliance standards.
- Participate in code reviews, technical discussions, and incident response efforts to improve system quality and resiliency.
Qualifications
Required:
- 5-7 years of industry experience in backend or data engineering roles.
- Strong programming skills in Scala, Java, or a similar language.
- Solid experience with Apache Spark or other distributed data processing frameworks.
- Working knowledge of batch and stream processing architectures.
- Experience designing, building, and maintaining ETL/ELT pipelines in production.
- Familiarity with AWS and tools like Parquet, Delta Lake, or Kafka.
- Comfortable operating in a CI/CD environment with infrastructure-as-code and observability tools.
- Strong collaboration and communication skills.
Nice to Have:
- Experience with Trino, Flink, or Snowflake.
- Familiarity with GDPR, CCPA, or other data governance requirements.
- Experience with high-scale event processing or identity resolution.
- Exposure to multi-region, fault-tolerant distributed systems
Location
This role is remote and based in India (only Karnataka, Maharashtra, Telangana, New Delhi, TamilNadu)
Travel
Occasional travel may be required for team meetings or company events.
What We Offer
Segment offers a competitive salary, equity, generous time-off, healthcare, wellness leave, and a supportive remote-first culture. You’ll get to work on complex engineering challenges with a team that values mentorship, autonomy, and career growth.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
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