Position Summary:
The Data Operations Associate with basic MS Office skills, strong attention to detail, as well as excellent communication skills. This is a critical position for a growing company, and the new hire will work alongside multiple teams in India and the US. This is an outstanding opportunity for a motivated individual interested in growing their skillset as the company expands.Responsibilities and Duties:
• Supporting the metering team to upload and troubleshoot meters on our online platform.
• Working on submitting monthly data on Grand Central for our meters.
• Mapping respective Meter Id to the site from ESPM to Grand Central.
• Creation of Letter of Acceptance for Project Management Team.
• Creating Salesforce cases and working with the metering team for basic troubleshooting.
• RMA & Label creation for the additional material that is sent on site.
• Data QC for all the new Electric and Waters meters.
• Electron Verified run for all the Electric meters.
• Periodically checking WCIR (Water Compass Installation Report) and updating the number of Water Meters in our internal tracker.
• Quality check of meter data after tagging in Grand Central for all the newly tagged Electric and Gas meters on a daily basis.
• Meter On-line Status Tracker & Case Tracker updation for all the newly tagged Electric and Gas meters on a daily basis. Also checking the status of the old sites and updating the current status accordingly.
Order management for all ECM like Electric, Gas and Water meters where orders need to be processed for the sites where installations have happened including Renewal orders, Change Orders etc.
Job Duty
Time Spent Performing Duty
Supporting the metering team to upload and troubleshoot meters on our online platform
40%
Working on Data QC checks for all the new Electric and Waters meters.
10%
Working on submitting monthly data on Grand Central for our meters.
Mapping respective Meter Id to the site from ESPM to Grand Central.
20%
Creation of Letter of Acceptance for Project Management Team.
10%
Creating Salesforce cases and working with the metering team for basic troubleshooting.
10%
RMA & Label creation for the additional material that is sent on site.
10%
Required Abilities and Skills:
Capability to prepare standard operating procedures.
Able to thrive in a startup environment and work with a high degree of autonomy.
Great attitude, willing, thoughtful, and proactive.
Take ownership and new initiative.
Excels in a fast-paced environment.
Strong communication skills and presentation skills.
Divergent thinking and high attention to detail.
Comfortable with flexible working hours.
Asks clarifying questions before starting a project / task.
Figures out the most efficient way to execute the project / task.
Approaches any situation with a solution-oriented mindset.
Excellent communication skills.
Ability to execute tasks with minimal guidance.
Strong attention to detail.
Result oriented, confident, curious, and proactive with ambition to grow.
Education and Experience:
- A bachelor’s degree in engineering (electrical or mechanical preferred). Master’s degree would be an add on.
- 1-2 years of experience in electrical/mechanical domain is an added advantage.
- Knowledge of building electrical systems and controls (lighting, HVAC controls, motor controls).
- Technical knowledge of commercial electrical panels, switches, and wiring.
- Basic proficiency and experience in MS Excel.
- Experience working abroad or with US/Europe based organizations.
- Intermediate PowerPoint.
- Experience using Salesforce and Site Tracker.
Travel:
This role does not involve any international travel.
Redaptive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
