Data Product Delivery Manager

Job Description
Shape the future of Payment Operations Data Product Delivery while leading a team to create solutions that enhance and optimize user experiences. Lead end-to-end processes, prioritize strategic solutions, manage dependencies, and liaise with stakeholders as lead of a team at the forefront of data driven decisions.
As a Product Delivery Manager in Payment Operations, you will lead a team to enhance and optimize the way products are delivered to users. As a key member of the data leadership team, you drive the portfolio of data solutions. You are a strategic thinker who will work closely with Operations, Technology, Data Science, and Business Leaders across their respective organizations. Your role will involve understanding business data needs, researching and analyzing data use cases, and delivering solutions in priority order. You will have the opportunity to leverage all available data resources and communicate effectively with colleagues and partners. Your strong problem-solving skills, leadership abilities, and risk and control mindset will be key to your success in this role.
Job responsibilities:

• Lead and develop a world class team of high performing product managers
• Increase data-informed decisions and experimentation through establishing partnerships, best practices, and clear communications
• Identify opportunities to drive business outcomes through Insights, OKR development, and deep-dive analysis
• Work with Operations colleagues to understand the business process, business data needs and priorities to clearly articulate business requirements. Collaborate with cross-functional teams to identify and prioritize initiatives that drive operational efficiencies and improve user experience.
• Lead end-to-end product delivery processes including initial assessment, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Lead the completion of product tollgates, change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
• Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills:

• Experience leading and developing high-performing teams.
• Strong Business and Data Analysis skills, including ability to research and understand different data points.
• Ability to start with a high-level use case and break it down into smaller, well-defined epics and user stories.
• Leadership skills to influence, build relationships and play a Product Owner role to multiple projects
• Risk and control mindset
• Analytics experience (Alteryx, Excel) and Data Visualization experience (Tableau, Thoughtspot).
• General understanding of Agile Methodology
• Detail-oriented and structured thinker with a passion for analyzing data and providing clear actionable insights
• Ability to organize complex business problems and translate into analytical plans and execute with high quality
• Strong communication and presentation skills to deliver insights to executives and partner with other teams
• Outcomes-driven with high achievement orientation, a bias towards action, and the ability to lead and motivate others around results that drive impact

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.