Data Steward - GCH

Job Description Summary:

This role drives data quality and adherence to data governance requirements on a day-to-day basis. It incorporates processes, policies, and guidelines for administering ORGNIZATION¿s data in compliance with policy and/or regulatory obligations, ensuring high data quality. The data steward reviews and, if necessary, enhances the information provided for the creation or maintenance of data. The incumbent is accountable for driving the improvement of data governance, management and security maturity levels within ORGNIZATION to support reliable decision making, appropriate data usage and protection thereof.

Job Description:

• Embeds good data practice within business units and functions, and champions a data and customer focused culture within ORGNIZATION.
• Establishes process, procedure for data management and information governance.
• Adheres to regulation and policy.
• Participates and contributes to the DSF and own data outcomes per Business Unit/Domain.
• Operationally implements data projects and business as usual governance.
• Ensures decisions made in the Data Governance Board (DGB) are implemented in their business units/domains.
• Confirms that business unit/domain concerns regarding data are brought to the DGB and satisfactorily resolved.
• Drives data maturity improvements in ORGNIZATION.

Responsibilities:

• Data Architecture
• Design, implement, and evolve robust and effectively aligned architecture solutions that operate in the business ecosystem.
• Database Specifications
• Approve database specifications, ensuring all agreed standards and protocols are followed and data integrity is preserved.
• Business Requirements Identification
• Elicit complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals. 
• Databases Installation
• Install and test the most complex databases and associated products to ensure they are suitable for use and meet customer requirements.
• Infrastructure and Network Development and Maintenance
• Design and select business-critical storage, data center, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions.
• Information Security
• Lead in detecting and analyzing security incidents, including attacks, breaches, and identified vulnerabilities, and remediate any security gaps in line with the security incident management procedure.
• Documentation and Backup
• Create and maintain technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.
• Technical Developments Recommendation
• Discuss and recommend more complex or innovative technical developments to improve the quality of the website/portal/application software and supporting infrastructure to better meet users’ needs.
• Analysis of "As Is" and "To Be"
• Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
• Operational Compliance
• Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
• Personal Capability Building
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

     ROLE QUALIFICATIONS:

• Extensive understanding of the Insurance Industry and Organization’s environment / landscape
• Matric with a relevant tertiary qualification is required
• Minimum of 5 years demonstrated, relevant experience in a large, complex organization preferably in the financial services industry
• A post graduate qualification in data studies is advantageous
• Proven experience with several agile development methodologies, frameworks and concepts, including Kanban, Scrum, continuous delivery will be advantageous
• Self-starter with outstanding organizational skills and ability to track multiple dependencies (3-5) going on all at once
• Ability to thrive in a fast-paced environment, comfort in a dynamic and fast-moving work environment
• Excellent communication skills; ability to communicate complex messages in simple language for better buy-in and tell a compelling story
• Excellent interpersonal skills
• Experience in making data-driven decisions
• Good knowledge of data science / analytics 

COMPETENCIES

• Strategic
• Collaboration (Relating)
• Customer First
• Execution
• Innovation (Perspective)
• Leading with Influence
• Personal Mastery (Learning)

About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.