Sisense is looking for a highly motivated, results-oriented Deal Desk Analyst to focus on the closure of custom and standard commercial deals. This role will help accelerate revenue growth of our enterprise business by supporting our sales motion to create quality deals. You will be responsible for delivering deal structuring and pricing support for our global team with an emphasis on our US Sales team, especially in the western half.
The ideal candidate for this role would be based in Pacific or Mountain time zones to best serve our regional team.
Responsibilities
- Serves as trusted advisor to the Sales team on quoting, contracting options and approval processes
- Coordinate with cross-functional teams who support the commercial sales cycle (Legal, Finance, Accounting, CS and Business Systems) to drive deals to closure
- Monitors the Deal Desk queues/tickets in Salesforce, Service Desk and Slack to provide general assistance and advice on common deal questions and Quote-to-Order process questions
- Collaborate with internal teams to build, streamline and automate our deal desk processes (such as automating the monthly ARR log reconciliation)
- Managing tasks such as de-bookings and churn saves
- Provide proactive support, guidance, and creative solutions to the sales team in order to help drive deal closure
- Ensure contracts maximize total deal value while limiting risk/exposure to the business.
- Provide day-to-day support to Sales, Legal, Finance, and Accounting teams, addressing inquiries, resolving issues, and facilitating smooth contract execution
- Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements
- Be a sales advocate and partner to internal organizations to understand contract requirements, structure, business terms and identification of potential risks and/or opportunities that can affect performance, growth and strategic positioning
Requirements
- High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment
- 3+ years of experience in Enterprise Software/SaaS B2B Industry – Order Management, Finance Operations, Deal Desk or Sales Operations experience preferred
- Attention-to-detail and accuracy
- Proficiency in Salesforce.com required, and DealHub CPQ would be a bonus
- Strong quantitative skills and proficient in Google suite
- Demonstrated ability to partner with GTM teams and other cross-functional departments to build strong working relationships
- Highly organized, customer-focused and strong attention to detail
- Strong communication, organizational, and problem-solving skills
- Out-of-the-box thinker and ability to think creatively to solve problems
About Sisense:
Sisense stands as a beacon of light in the embedded analytics landscape, recognized globally for pioneering solutions that infuse intelligence into every facet of business. As we continue on our journey and explore the vast opportunities of the API economy, we're positioning ourselves for unprecedented growth.
Our vision is bold and transformative: a future where analytics and insights underpin every decision, every process, and every interaction. Our team, an amalgamation of diverse perspectives and unique skills, is our secret weapon. At Sisense, we foster a culture of innovation, collaboration, and inclusivity, powering our relentless drive to redefine what's possible in the world of analytics.
Join us in this ambitious journey. This position offers more than a job; it's a chance to reshape the industry, redefine the future of analytics, and be a part of a team that's pushing boundaries. Let's shape the future of analytics together.
**USA Only
For roles in the US, Applicants must be authorized to work in the US as we are unable to provide employer sponsorship at this time.
CO Posting: The base pay range for candidates located in Colorado is $70,000-$85,000 (/yr). The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to market location, internal equity, job-related knowledge, experience and training, education, skill sets, and other business and organizational needs. A bonus, equity, commissions, and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. This position may be considered a promotional opportunity. The disclosed salary range represents an estimate of the base compensation for candidates who can or will be located in Colorado. This range may vary with respect to candidates whose primary work location is outside those jurisdictions.
NYC and CA Posting: The base pay range for candidates located in New York City and California is $70,000-$85,000 (/yr). The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to market location, internal equity, job-related knowledge, experience and training, education, skill sets, and other business and organizational needs.The disclosed salary range represents an estimate of the base compensation for candidates who can or will be located in New York City or California. This range may vary with respect to candidates whose primary work location is outside those jurisdictions.
