Decision Analytics Associate Consultant - Digital Customer Experience

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that's why here your ideas elevate actions, and here you'll have the freedom to define your own path and pursue cutting-edge work . We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more . If you dare to think differently, join us, and find a path where your passion can change lives.
Our most valuable asset is our people .
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
ZS's Insights & Analytics group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.
What You'll Do

• Develop and apply advanced statistical and ML models that help clients solve dynamic business problems;
• Leverage advanced analytical techniques on multiple large datasets to derive robust and actionable insights for clients
• Design custom analyses in Python, R and Excel to investigate and inform client needs;
• Synthesize and communicate results to clients and ZS teams through oral and written presentations;
• Develop client relationships and serve as key point of contact on day to day project aspects;
• Create project deliverables and implement solutions and improve ZS's capabilities
• Guide and mentor Associates and new joiners

What You'll Bring

• Mandatory: Advance problem solving skills;
• Mandatory: Advanced Python and R coding skills
• Mandatory: Advanced Excel and PowerPoint skills
• Strong knowledge of Data Science concepts (E.g., Stats, Regression, Deep Learning). GenAI knowledge will be a plus
• Preferred experience in another data driven consulting / pharma firms - specifically having worked on sales and marketing data (E.g., Marketing Mix, Next Best Action etc.,)
• Preferred experience working in the global delivery model
• Storyboarding abilities on PowerPoint (PPT)
• Bachelor's or master's degree in engineering, and strong academic performance with analytic and quantitative coursework is required;
• 2 - 4 years of relevant post-collegiate job experience. An MBA/PhD may substitute in lieu of work experience;
• High motivation, good work ethic, maturity and personal initiative;
• Strong oral and written communication skills;
• Empathy, adaptability and emotional intelligence;
• Close attention to detail, with a quality-focused mindset;
• Self-discipline for planning and organizing tasks;
• Aptitude for, and enjoyment of, working in teams

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To Complete Your Application:
Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com