Delivery Manager

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What We'll Bring:

TransUnion UK provides the data, analytics and software that enable businesses to build more valuable customer relationships. We specialise in managing consumer data for businesses across every sector.
We focus on developing innovative products and services that help businesses make smarter and more informed decisions throughout the customer lifecycle.
We’re TransUnion and we believe in Information for Good

What You'll Bring:

Role Overview

The Delivery Manager performs or leads a combination of operations that support the organisation’s short and long-term goals and strategies.  The role is facilitator for the Product Owner and the team, working to remove any impediments that are obstructing the team from achieving its sprint goals. Focused on helping the team remain creative and productive while making sure its successes are visible to the Product Owner. The Delivery Manager also works to advise the Product Owner about how to maximize ROI for the team.

Key Responsibilities

• Responsible for driving scrum method adoption to underpin the delivery of successful product development within TransUnion by:

• Identifying and remove impediments or conflicts that interfere with the ability of the team to deliver the sprint goal

• Coach and mentor team members on agile standards and best practices; ensure consistent best practices across the work streams

• Ensure product managers have a comprehensive groomed product backlog

• Maintain and report against relevant metrics (i.e. burn down and velocity, etc.)

Key Tasks

• Manages, directs, and coordinates one or more segments of the organisation’s day-to-day operations.

• Manages the development and implementation of general operating policies, processes and procedures for the organisation and leads on projects.

• Uses best practices and knowledge of internal and external business issues to improve products/services or processes.

• Engages with key stakeholders to drive development and completion of projects, aligning with business strategy, Group policies and regulatory requirements.

• Provides support and leadership where appropriate on specific projects, method changes or systems developments.

• May train/mentor junior staff.

• Educated to degree level or equivalent experience

Essential Experience

• Understand fundamentals of iterative development

• Understand software development life cycle processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/business

• Understand the value of commitments to delivery made by a development team

• Understand incremental delivery and the value of metrics

• Understand backlog tracking, burn down metrics, velocity, and task definition

• Familiarity with common Agile practices, service-oriented environments, and development and testing practices

• Ability to understand technical issues at a high level

• Experience of audit and compliance within own function

• Proven Scrum Master/PM

• Experience of working in a Software Development environment in a medium to large company

• Working in an agile team

Desirable:

• Experience of working in a regulated environment

Essential Skills

• Able to communicate effectively with stakeholders at all levels

• Logical and analytical approach

• Organised

• Effective leadership skills, able to motivate and empower others

• Good assertiveness skills

• Good conflict resolution skills

• Strong attention to detail

• Self-motivated

Impact You'll Make:

At TransUnion you will be joining a friendly, forward thinking global business. As well as a competitive salary, our benefits package includes 26 days’ annual leave (plus bank holidays) a generous contributory pension scheme, private health care and a host of other employee lifestyle benefits. We take Corporate Social Responsibility seriously; our TU Good Works scheme supports communities around the world by advancing financial inclusion and education.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Manager II, Software Development