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Financial Services
The Client Service Specialist IV role involves supporting clients using JP Morgan Access, troubleshooting issues, ensuring client satisfaction, and maintaining documentation.
Enterprise Web • Fintech • Financial Services
The Technical Specialist provides level 2 support for issues related to Morningstar applications, ensures resolution of technical problems, and collaborates with various teams to enhance system performance.
Top Skills:
.NetAmazon Web ServicesC#JavaJavaScriptJqueryJSONLinqLinuxSpringSQL ServerT-SqlXMLXsl
Financial Services
Assist clients with payment solutions by providing customer support, managing interactions, documenting activities, and ensuring compliance with procedures.
Top Skills:
Windows-Based Environment
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest softWARE DEvelopment center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
- Understand client problem statements, define learning objectives, and recommend training strategies to achieve learning outcomes.
- Implement ID frameworks such as ADDIE process and execute ID pedagogy, ID principles, and ID tools.
- Design and develop instructor-led training (ILT), online training (WBT and VILT), blended training, or micro-learning as determined from the needs assessment and content analysis. Independently develop L1 and L2 training courses.
- Act as a key member of the team, along with Project Managers, Subject Matter Experts, and others in determining the needs of the course, the overall instructional flow of a program, and the appropriate method of delivery
- Interact with other project teams to ensure consistency of deliverables.
- Experience in Instructional Design and eLearning Development projects.
- Experience in solutioning and creating instructional content, storyboards, and engaging training content.
- Excellent written and verbal English language skills.
- Ability to work in a team-based environment and as an individual contributor or specialist.
- Ability to work effectively with subject matter experts to conduct research and resolve issues.
Tool Knowledge:-
- Mandatory hands-on experience in Articulate 360,
- Proficiency with Microsoft PowerPoint
- Working Knowledge on Adobe Illustrator, Adobe Photoshop, Adobe Captivate, iSpring
Qualifications
Graduation in Education, Training, HR, Instructional Design or related study
Additional Information
4-5 years relevant experience in Instructional Design and eLearning Development projects.
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Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.