Director- CIQA

About Us:

 We are SVKM’s NMIMS Centre for Distance and Online Education (NCDOE) - India’s Premier Institution for with core focus on Distance & Online learning. Visit us at https://online.nmims.edu/about-us/ for more information.

Job Purpose:

This role is responsible for developing and establishing a comprehensive and dynamic internal quality assurance system ensuring the highest standards of educational quality and continuous improvement of program’s quality at NCDOE. This role involves developing, implementing, and monitoring quality assurance processes and procedures to enhance the overall educational experience for students and stakeholders. 

Key Responsibilities:

• Develop and implement internal quality assurance policies, procedures, and systems in alignment with UGC guidelines, institutional goals, accreditation standards and best practices.
• Devise mechanisms to ensure that quality of ODL and OL programmes matches with quality of relevant programmes in conventional mode.
• Devise mechanisms for interaction with and obtaining feedback from all stakeholders, learners, teachers, staff, parent, society, employers and Government for quality improvement.
• Suggest measures to authorities at HEI for qualitative improvement. Design and implement assessment tools, surveys, and evaluation processes to measure the effectiveness of educational programs, curriculum, and instructional methods.
• Collaborate with educators and curriculum developers to enhance and update educational materials, ensuring alignment with learning objectives and quality standards.
• Conduct thorough reviews of educational content, including textbooks, online courses, videos, assessments, and learning materials.
• Arrange workshops, seminars, and symposiums focusing on quality-related themes, ensuring the active participation of all stakeholders.
• Develop and collate best practices in all areas leading to quality enhancement in services to learners and disseminate to all concerned stakeholders at NCDOE.
• Collect, Collate and disseminate accurate and reliable statistics about quality of programmes.
• Ensure that Programme Project Report for each programme according to the norms and gudielines prescribed by appropriate regulatory authority.
• Provide inputs for restructuring of programmes in order to make them relevant to job market.
• Act as nodal coordinating unit for seeking assessment and accreditation from designated body for accreditation such as NAAC,AICTE etc. Coordinate with relevant regulatory authorities for audits and inspections.
• Work under the guidance of the Director Academics to ensure compliance with UGC regulations and other statutory requirements with all local, state, and central regulations.
• Develop and maintain compliance procedures and documentation.
• Prepare Annual report OF CIQA and submit to statutory bodies. Also ensure other internal MIS available e.g. MIS for VC, Central Academic, Workload Analysis, BOM, Research, Annual Reports etc.
• Provide training and support to faculty and staff on quality assurance procedures and best practices in education.
• Identify potential compliance risks and develop strategies to mitigate them. Conduct internal audits to identify areas of non-compliance and develop action plans for improvement.
• Prepare and submit reports to senior management and regulatory bodies detailing compliance status and improvement efforts.
• Monitor trends, emerging regulations in education and collaborate with other HEIs on various quality benchmarks and best practices
• Supervise a team of compliance officers, auditors, or QA specialists, providing guidance, training, and support.

Dimensions:

• Manage team of QA, Compliance coordinators.

Requirements- Skills & Competencies:

• Excellent communication and interpersonal skills.
• Attention to detail and a commitment to quality improvement.
• Identify issues and challenges related to educational quality and develop Knowledge of educational assessment and evaluation methods.
• Strong analytical and data-driven decision-making skills.
• Project management and organizational skills.
• Ability to work collaboratively with diverse teams and stakeholders.
• Knowledge of relevant software and tools for data analysis and reporting.
• Willingness to stay current with developments in education quality assurance and best practices.

Requirements- Education & work experience:

• Doctoral Degree-Ph.D 
• Extensive experience in higher education administration, with a focus on quality assurance and accreditation processes or a similar role within an educational institution.
• In-depth knowledge of UGC regulations, guidelines, and quality assurance frameworks applicable to higher education institutions.

In 1981, Shri Vile Parle Kelavani Mandal (SVKM) established Narsee Monjee Institute of Management Studies (NMIMS) to meet the growing demand for management education. In 2003, NMIMS was declared a deemed to be university under Section 3 of the UGC Act 1956. The Vision of the University is to be a globally admired University by 2030. The Mission of NMIMS is to emerge as a Centre of Excellence, best in class in India and Asia and yearning to be the best in the world by 2030. 

With the legacy of 40 years, NMIMS has grown to being not only one of the top-10 B-schools in India but also emerged as a multi-disciplinary, multi-campus University at Mumbai, Navi Mumbai, Indore, Shirpur, Dhule, Bengaluru, Hyderabad and Chandigarh and seventeen constituent schools that include Management, Family Business, Engineering, Pharmacy, Architecture, Commerce, Economics, Law, Science, Liberal Arts, Design, Performing Arts, Mathematical Science, Agricultural Science, Hospitality Management, Branding & Advertising and Distance Learning. In addition, we have nine Centres of Excellence as well at the University.

The consistent academic quality, research focus, faculty from top national and global institutes and strong industry linkages at NMIMS have placed it amongst the nation's prime centres of educational excellence and research today. More than 17000 students and about 750 full-time faculty members, 10 faculty members with Fulbright Scholarship and Humboldt International Scholarship for post-doctoral researchers are part of India's most sought after academic community.