Director, Data Platforms Operations - 10123

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

The Impact of a  Director, Data Platforms Operations to Coupa:

 As the leader of the Data Platforms Operations team at Coupa, you’ll be responsible for overseeing our diverse data infrastructure, ensuring its reliability, scalability, and alignment with business objectives. Your expertise in managing relational databases, cloud data platforms, and AI-driven initiatives will be critical to our success.

What You’ll Do

• 1. Data Platform Strategy:Develop and execute a comprehensive data platform strategy that aligns with Coupa’s business goals. Collaborate with stakeholders to define data architecture, standards, and best practices. Design systems to meet our RTO and RPO requirements
• 2. Database Management: Administer and optimize our relational databases, including MySQL, SQL Server, MongoDB and Postgres. Support cloud managed database services such as AWS RDS and Aurora.Ensure data integrity, performance, and security across these platforms. Implement backup and disaster recovery procedures.
• 3. AI Integration:Work closely with data scientists and engineers to integrate AI and machine learning models into our data pipelines.Leverage large data sets in Snowflake to drive AI-driven insights and enhance customer experiences.
• 4. Data Governance and Compliance: Establish data governance policies, access controls, and compliance frameworks.
• 5. Stay informed about industry regulations (e.g., GDPR, FedRamp, PCI) and ensure adherence.
• 6. Performance Monitoring and Optimization: Monitor system performance, identifying bottlenecks and areas for improvement. Implement performance tuning strategies across databases and cloud services.
• 7. Vendor Management: Evaluate and manage relationships with third-party vendors, especially those providing database and cloud services. Negotiate contracts and ensure service-level agreements (SLAs) are met.
• 8. Team Leadership: Lead a team of database administrators, cloud engineers, and data platform specialists. Foster a collaborative and innovative work environment. Provide mentorship and professional development opportunities. Demonstrated ability to support global teams Financial capacity to handle licensing, forecasting etc.
• 9. Other duties as assigned: 24x7 on call support for database related major incidents

What you will bring to Coupa

• Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred) or equivalent experience.
• Proven experience (typically 8+ years) in database administration, cloud management, or related roles.
• Strong knowledge of MySQL, SQL Server, Postgres, and cloud managed data platforms in AWS and/or Azure.
• Familiarity with Snowflake or other data warehousing solutions.
• Passion for AI and data-driven decision-making.
• Excellent communication and leadership skills.
• Why Join Us? Cutting-Edge Technology: Be part of our AI-driven transformation and leverage petabytes of data to create meaningful impact. Collaborative Environment: Work with passionate professionals who value innovation and teamwork. Customer-Centric Focus: Use data platforms to enhance our customers’ experiences.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.