Job Description
Overview
The Global Marketing Center of Excellence (CoE) for Labcorp in Bangalore, India serves as a trusted global hub for the Marketing organization. The CoE empowers Labcorp’s Marketing organization to be a globally resourced and connected partner for our business and brand. The Center of Excellence is an integral part of the marketing organization to drive profitable growth, differentiate our brand and advance our businesses. The CoE spans across multiple Marketing functions, including Customer Marketing, Brand & Communications, Digital Marketing, Analytics & Insights and more.
We are seeking a Director, Marketing CoE Operations to drive operational excellence within our growing Marketing CoE.. The role will serve as a key liaison between global marketing teams, executive stakeholders, and operational functions to drive impactful marketing initiatives.
This role will serve as the acting Chief of Staff for the global Marketing CoE in India and will report into the Executive Director and head of the global Marketing CoE. She/He will be the trusted advisor and strategic consultant to the head of Marketing CoE in India. This position will serve as a strategic consultant and operational leader to the Head of Marketing CoE, ensuring the smooth execution of critical initiatives, driving operational efficiency, and enhancing cross-functional collaboration of the CoE.
Roles and Responsibilities:
- Strategy Execution: Execute the vision, strategy, and roadmap for the Marketing CoE, established by the head of Marketing CoE. Ensure the CoE team members priorities align with the business priorities, defined by functional heads in US and Marketing CoE Head in India.
- Operational Excellence: Day-to-day oversight of programs run with Global CoE and operations in India. Track resource utilization with functional leads and direct managers, and highlight gaps as needed. Implement the ‘ways of working’ across a global Marketing team: best practices, standardized workflows, and performance measurement frameworks defined by the Marketing CoE Head.
- Team Building: Hire the right talent for roles identified by the functional leads and Marketing CoE head; onboard and train new team members
- Measurement & Impact: Measure and monitor the impact of the CoE, by metrics defined by the Head of Marketing CoE. Lead continuous improvement initiatives to enhance scalability and impact of the CoE.
- Communication: Serve as the primary liaison between the Head of Marketing CoE and internal stakeholders. Prepare executive briefings, reports, and presentations for leadership meetings and business reviews
- Employee engagement: Act as a key facilitator for people development, talent management, and team engagement initiatives.
Requirements:
- This role requires a combination of marketing expertise, operational excellence, and people leadership abilities to build a high-performing, globally connected team.
- It requires a strong understanding of marketing strategies, business operations, and transformation. Proven ability to manage high-impact projects and drive results in a complex, matrixed organization.
- 14+ years experience, in Marketing / Marketing Operations / Chief of Staff / Integrated or Customer Marketing roles
- Strong understanding of Global Capability Centers (GCCs) or CoE models and how to drive efficiency in a matrixed global structure. Experience of building a GCC or a subset of it, is preferred.
- Healthcare / life science industry background preferred
- Minimum 3 years of experience of leading a team of 10+ members
- MBA in Marketing is desirable
- Expertise in project management, performance measurement, and process optimization.
- Meticulous attention to detail and effective storytelling
- Strong communication, copywriting and editing skills needed. Ability to effectively engage with senior executives, business leaders, and global stakeholders.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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