Director of People & Culture Operations

Director of People & Culture Operations

Full-Time

Remote

MST/CST Preferred

Department: People & Culture

Reports to: Vice President, People & Culture

Travel: Up to 20%

FLSA: Exempt

ABOUT US:

As the premier leader in indoor active entertainment in the United States, Sky Zone owns, operates and franchises over 270 parks. We have over 500,000 members and more than 60 smile-inducing attractions, making it the active play destination for kids and kids at heart!

We specialize in hosting the most memorable celebrations through thousands of unforgettable birthdays, team, and school parties every year and have been recognized as a top franchise organization in Franchise Times’ Top 400 and Fast & Serious lists, as well as the Entrepreneur’s Franchise 500.

JOB SUMMARY:

The Director of P&C Operations provides leadership through a strong understanding of each functional area of Human Resources including HR Information Systems (HRIS), HR Data Analysis and Reporting, Compensation, Benefits, Payroll, and Compliance, and will lead a team of HR professionals in these areas. This role will be responsible for being in the details of all components of HR Operations.   

EDUCATION:

• Bachelor’s degree in Human Resources, Business Administration, or related field. 

QUALIFICATIONS:

• At least 5 years of Human Resource Management experience required.  

• Deep experience of Workday HRIS required.  

• Ability to travel up to 20% pending company needs.  

• Thorough knowledge of employment-related laws and regulations.  
• SHRM-CP or SHRM-SCP highly preferred.  
• Excellent verbal and written communication skills.  
• Excellent organizational skills and attention to detail.  
• Excellent time management skills with a proven ability to meet deadlines.  
• Strong analytical and problem-solving skills.  
• Strong supervisory and leadership skills.  

RESPONSIBILITIES:

• Participate in compensation benchmarking, conduct related analysis, research market competitive practices, recommend new programs or enhancements, for competitive and innovative recognition and reward strategies.  
• Full responsibility for all agency audit and requests (DOL, 401K, etc)  
• Bring a solution focused attitude and be comfortable working in an environment that demands deliverables along with the ability to identify problems and create appropriate solutions.  
• Lead, coach, and develop your direct report team to deliver a great employee experience and manage/promote HR consistency, compliance, and best practices.  
• Responsible for the administration, delivery, and ongoing support of employee benefits programs, including responsibility for renewals and vendor selection and management and responsibility for the annual open enrollment process.  
• Ensure benefits-related documentation, supporting materials and communications are thoroughly reviewed for accuracy, updated promptly and compliant with the respective plan or governmental regulations.  
• Leave of Absence (LOA) process management & administration.  
• Worker’s Compensation management & administration.  
• Owns and must have deep understanding of Workday HRIS.  
• Lead a team to administer and validate employee information in the HRIS/Payroll system, onboarding, status changes, and terminations.    
• Establish, maintain, and audit consistent records retention practices including employee personnel files, I-9’s, and documents related to onboarding, performance management, LOA, etc.   
• Establish efficient processes for the administration and management of the payroll function, including jurisdiction tax reporting, garnishments, deductions, and responding to employee inquiries, company communication, resources, and tools.   
• Ensure complete and accurate payroll.  
• Oversee the administration processes for Unemployment Claims.  
• Maintain current knowledge of legal regulations, industry trends and best practices; make recommendations to improve current programs and processes and to ensure company legal compliance with Federal and State laws.    
• Owns the New Hire Orientation program along with the Employee NPS program.  
• Fosters and promotes collaborative relationships.  

PHYSICAL REQUIREMENTS:

• This position requires the ability to sit or stand at desk for extended periods of time, with or without reasonable accommodation. 

Compensation range is $130,000-$150,000/yr based on qualifications and experience. Full-time employees at Sky Zone enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching.  Eligibility for 401k is based on age and tenure requirements. 

We are accepting applications for this position until April 11, 2025. After this date, applications will no longer be considered for this opening unless it is reposted, however we may keep applications on file for future positions.  

CircusTrix and its brands are proud to be equal opportunity employers.  We celebrate diversity and are committed to creating an inclusive environment for all team members.