Director of Sales - New Business

Director Of Sales - New Business

Location: Pune
Shift: 4 PM to 1 AM
Region: EMEA & US
Founded over 15 years ago, we are a trusted messaging leader for businesses around the globe. We work with customers from small, mid-size businesses to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our commitment to every customer is: “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.

Job Overview:
As the Director of Sales at SMS Magic, you will play a pivotal role in driving business growth by engaging, winning, and retaining customers for our messaging solutions. Our approach emphasizes consultative selling, supported by cutting-edge sales tools across the entire funnel. Key responsibilities include building and leading a sales team in India, achieving ambitious sales targets, managing a pipeline of prospects, and forecasting performance with precision.

Responsibilities:

• Sales Team Leadership: Build and lead a high-performing sales team, ensuring the achievement of a sales targets
• Pipeline Management: Develop and manage a robust pipeline of prospects to consistently deliver positive results.
• Forecasting Accuracy: Provide accurate monthly and quarterly performance forecasts, maintaining a 10-20% margin of error from actual bookings.
• Collaboration with Customer Success and Development Teams: Work closely with customer success and development teams to meet customer requirements effectively.
• Market Insights and Playbooks: Collaborate with the US-based VP Marketing to identify market opportunities, work with large/medium customers and partners, and create relevant sales playbooks and collaterals.
• Customer Engagement: Understand customer sales and marketing processes, providing consultancy on best messaging programs, and evangelize SMS Magic solutions.
• Ensure the team is able to generate their own leads to meet assigned quotas.
   

Qualifications:

• Minimum 12+ years hands-on prior work experience with SaaS sales
• Prefer at least 6-8 years successfully running a sales organization (team)
• Love crushing goals and quotas
• We live, eat and breathe data and insights. We are a Analytics 2.0 company and it flows through our product, the way we run our company rhythms and monthly meetings. You should be a champion of Sales data and analysis. You should also be able to look at Customer’s SMS Magic dashboard and make sense of what’s happening -  Which Campaigns are performing, who are their most responsive sales guys etc.
• Agile, Nimble, and energetic - These are the hallmarks of a magician. Nimble but long term planning, quick and agile execution which can be measured on a day to day basis.
• Breather Customers - We are extremely customer centric and will go that extra mile to win a customer and more importantly woo them. This is our Core Value and we want the DoS to exhibit it aplenty.
• Self-starter, motivated individual - who can work alone and create an impact
• Strong team player - We have cross geographical teams and in different time zones - So we need leaders of men, who can coordinate and work with people across cultures, time zones and ethnicities.

What working at SMS Magic Offers?
At SMS Magic, people growth is parallel to company’s growth and our work culture supports our commitment to creating a world class CRM messaging company.  Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients. 

We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you

bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual.  

Plus, we offer

• The freedom and flexibility to handle your role in a way that’s right for you
• Gain exposure to a dynamic and growing global business environment
• Exposure to innovative and cutting-edge technology and tools 
• Scope to showcase one’s analytical capabilities and make high impact contributions to Business teams

Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as an industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the “World’s best Messaging Partner” a reality.