The Education Consultant will deliver training on Google for Education, interact with clients, manage deployment, and support educational institutions.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The Education Consultant will present and train on Google for Education infrastructure for EDU clients, involving setup, configuration, auditing, and evaluation. The role requires interaction with clients both remotely and in-person and demands a strong technical background in Google Workspace for Education. The candidate should understand educational challenges, have excellent customer-facing skills, and an entrepreneurial spirit. The role is key in building trust with AIT customers and ensuring they have the necessary tools for a safe and effective Google Workspace for Education environment. The position is remote, requiring good time management skills and self-motivation due to working across various time zones.
What you will do:
* Create and deliver training throughout the US to deliver high-energy, in-person workshops and conference sessions, as well as lead engaging virtual training sessions to Education IT Admins on a wide variety of technologies, including the Google Workspace for Education Admin Console, Google Cloud Directory Sync, Google Education Plus, Standard and Teaching/Learning upgrade, and more.
* Create deep-dive training for our specialized certifications, including Admin Levels 1 & 2, Security Specialist, Chrome Specialist, and Data Control Specialist.
* Guide Secure AI Deployment: Help K-12 leaders navigate the era of Generative AI by leading workshops on Gemini for K-12, focusing on secure deployment and administrative controls.
* Present the value of CDW Amplified for Education Audit, trainings, and other services.
* Discover, analyze and identify customer requirements.
* Assist account manager in customer engagement strategy.
* Work with a team of technicians to provide support and troubleshooting.
* Counsel customer and internal teams on Google Workspace for Education configuration and deployment specifics.
* Act as a contributing member on the Updates & Analysis Team.
* Stay current on Google Workspace for Education changes and modifications.
* Work to support customers as needed if escalated from the support team.
What we expect of you:
* Bachelor's Degree in Computer Science, Information Systems or related discipline. 3+ years professional systems administration experience, OR
* 7 years total Information Technology experience, to include 3+ years professional systems administration experience.
* Familiarity with Google Workspace for Education admin console.
* An ability to balance and plan the short-term and long-term actions of a project.
* Exceptional customer service orientation, skills, and relatability.
* Strong documentation skills.
* 5 years managing Google Workspace for Education in an Education institution, a plus.
* Convey technical information and recommendations clearly and concisely, a plus.
* Single Sign On/Multi Factor Integration, User Provisioning, Email Management (Gmail, Exchange, Groupwise, Sendmail) experience in a complex environment, a plus.
* Security and HIPAA experience and understanding, a plus.
* Create engaging presentations, a plus.
* Excellent oral and written communication skills, a plus.
* Experience using scripting tools such as GAM/GAM ADVX and other command line tools, a plus.
* Experience with CDW Amplified for Education tools and services such as Gopher for Chrome, Gopher for Users, Audit, Technical Training and Collaborative, a plus.
* Ability and willingness to travel up to 50% or as needed to other CDW locations, meetings and client sites Pay range: $69,850 - $97,770 depending on experience and skill set Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The Education Consultant will present and train on Google for Education infrastructure for EDU clients, involving setup, configuration, auditing, and evaluation. The role requires interaction with clients both remotely and in-person and demands a strong technical background in Google Workspace for Education. The candidate should understand educational challenges, have excellent customer-facing skills, and an entrepreneurial spirit. The role is key in building trust with AIT customers and ensuring they have the necessary tools for a safe and effective Google Workspace for Education environment. The position is remote, requiring good time management skills and self-motivation due to working across various time zones.
What you will do:
* Create and deliver training throughout the US to deliver high-energy, in-person workshops and conference sessions, as well as lead engaging virtual training sessions to Education IT Admins on a wide variety of technologies, including the Google Workspace for Education Admin Console, Google Cloud Directory Sync, Google Education Plus, Standard and Teaching/Learning upgrade, and more.
* Create deep-dive training for our specialized certifications, including Admin Levels 1 & 2, Security Specialist, Chrome Specialist, and Data Control Specialist.
* Guide Secure AI Deployment: Help K-12 leaders navigate the era of Generative AI by leading workshops on Gemini for K-12, focusing on secure deployment and administrative controls.
* Present the value of CDW Amplified for Education Audit, trainings, and other services.
* Discover, analyze and identify customer requirements.
* Assist account manager in customer engagement strategy.
* Work with a team of technicians to provide support and troubleshooting.
* Counsel customer and internal teams on Google Workspace for Education configuration and deployment specifics.
* Act as a contributing member on the Updates & Analysis Team.
* Stay current on Google Workspace for Education changes and modifications.
* Work to support customers as needed if escalated from the support team.
What we expect of you:
* Bachelor's Degree in Computer Science, Information Systems or related discipline. 3+ years professional systems administration experience, OR
* 7 years total Information Technology experience, to include 3+ years professional systems administration experience.
* Familiarity with Google Workspace for Education admin console.
* An ability to balance and plan the short-term and long-term actions of a project.
* Exceptional customer service orientation, skills, and relatability.
* Strong documentation skills.
* 5 years managing Google Workspace for Education in an Education institution, a plus.
* Convey technical information and recommendations clearly and concisely, a plus.
* Single Sign On/Multi Factor Integration, User Provisioning, Email Management (Gmail, Exchange, Groupwise, Sendmail) experience in a complex environment, a plus.
* Security and HIPAA experience and understanding, a plus.
* Create engaging presentations, a plus.
* Excellent oral and written communication skills, a plus.
* Experience using scripting tools such as GAM/GAM ADVX and other command line tools, a plus.
* Experience with CDW Amplified for Education tools and services such as Gopher for Chrome, Gopher for Users, Audit, Technical Training and Collaborative, a plus.
* Ability and willingness to travel up to 50% or as needed to other CDW locations, meetings and client sites Pay range: $69,850 - $97,770 depending on experience and skill set Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Top Skills
Ai Deployment
Email Management
Gam
Google Cloud Directory Sync
Google Workspace For Education
Multi Factor Integration
Single Sign On
User Provisioning
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