Job Description
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other, too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.
Position Overview
We Education & Training Coordinator to join our Onboarding & Success Services Team, in a support role for the team who provides product training to our clients. As an Education & Training Coordinator , you will be responsible for performing various administrative duties that allow our training sessions to be available to our clients through our Learning Management System, maintaining internal documentation and data as well as communicating with clients to schedule any unused training. You will report to the Director of the Education and Training teams.
What You'll Do
- Successfully complete all assigned assessments
- Display the ability to locate, understand, and leverage internal tools that provide insight to the customer and training needs (examples include SuiteProjects Pro, Confluence and/or OneNote, Jira, Salesforce, Survey Monkey, etc.)
- Update client-facing live training class schedules in our Learning Management System / Salesforce
- Gather data on a regular basis that is used for reporting to upper management
- Create/update Power Point presentations as needed
- Create/update internal training schedules
- Manage training requests
- Communicate with clients with regards to scheduling their purchased training
- Assist with assigning resources to training projects
We're Excited to Learn More About You
- 1-2 years of experience in an administrative role
- Exceptional written and verbal communication skills
- Skilled at working with a variety of software products
- Detail oriented
- Strong organizational skills
- Proficiency in Microsoft products including PowerPoint
You may have other skills or credentials, including:
- Insurance industry experience
- Expertise in Salesforce, Jira or Survey Monkey
- Expertise with Slack or Confluence
- Experience with Resource Planning or financial management systems
We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply!
Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/
Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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