Performs on-site installation, diagnostics, troubleshooting, service, and repair of complex equipment and systems. Verifies operational quality, instructs customers on operation and maintenance, and serves as technical/administrative liaison for assigned projects. Works across hardware, software, PCs, and networking/wireless technologies.
Field Service/Support Engineer -- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Education/Experience: Typically requires a Bachelor's degree with 0-1 year of professional experience.
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Provide on-site installation, diagnosis, troubleshooting, service and repair of complex systems (hardware and software). Verify operational quality, train customers on system operation and maintenance, and act as company liaison to resolve technical and administrative issues for assigned projects.
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NetworkingPcsSystem HardwareSystem SoftwareWireless Networking
Semiconductor • Industrial • Manufacturing
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Semiconductor • Industrial • Manufacturing
Provide on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems. Verify operational quality, instruct customers on operation and maintenance, and serve as technical liaison for assigned projects across hardware, software, PCs, and networking.
Top Skills:
NetworkingPcsSystem HardwareSystem SoftwareWireless Networking
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
