Engagement Success Specialist (India - Remote)

Posted 15 Days Ago
Be an Early Applicant
Remote
3-5 Years Experience
Artificial Intelligence • Software
The Role
As an Engagement Success Specialist at Turing, you will manage the entire lifecycle of talents, provide talent support, collaborate on performance management, implement processes, utilize data for monitoring and improvement, and excel in a fast-paced environment. Must-have qualifications include 3 years of HR experience, collaborative mindset, analytical skills, start-up experience, proactivity, independence, and remote work experience.
Summary Generated by Built In

About Turing

Based in Palo Alto, California, Turing is the world’s first AI-powered tech services company. It has reimagined tech services from the ground up with AI by offering AI-vetted and matched talent, AI-accelerated development, and access to AI transformation experts who have built many of the most iconic Silicon Valley companies. 

Founded in 2018, the company has experienced tremendous growth with three million global developers on its Talent Cloud and 900+ clients. Turing has received numerous awards, including Forbes’s 2022 “One of America’s Best Startup Employers,” being ranked #1 in The Information’s 2021 Annual List of most promising B2B Companies and Fast Company’s “Annual List of the World’s Most Innovative Companies.”

The company’s leadership team comprises both AI technologists from leading organizations including Meta, Google, Microsoft, Apple, Amazon, Twitter, Stanford, Caltech, MIT as well as tech consulting veterans from Accenture, Cognizant, Capgemini, McKinsey, Bain, and more.

Job Description

Are you a passionate HR professional looking to make a meaningful impact in a fast-paced, dynamic environment? Join our Engagement Success Team at Turing, where we focus on ensuring that our talents thrive and succeed on our projects. As an Engagement Success Specialist, you will play a critical role in managing the entire lifecycle of Turing talents, from onboarding to offboarding, while fostering a positive and engaging experience that drives retention and success.

Key Responsibilities:

  • Lifecycle Management: Oversee the entire onboarding to offboarding process, ensuring a seamless and positive experience for talents throughout their engagement with Turing.
  • Talent Support: Serve as a key PoC for talents, offering guidance, support, and solutions that enhance their engagement and productivity.
  • Performance Collaboration: Partner with leads and managers to provide resources, advice, and support on performance management, tracking, and improvement.
  • Process Implementation: Collaborate closely with Turing’s People Team and other key stakeholders to implement and adapt standardized people operations and processes.
  • Data Utilization: Use data to monitor and assess talent performance, proactively addressing potential issues and proposing innovative solutions.
  • Adaptability: Excel in a fast-paced, rapidly changing start-up environment, where agility and adaptability are essential.

Must-Have Qualifications:

  • Experience: Minimum of 3 years in HR, talent management, or a related field, with a strong understanding of talent management best practices
  • Collaborative Mindset: Proven ability to work effectively with cross-functional teams, fostering collaboration to achieve shared goals.
  • Analytical Skills: A data-driven mindset with the ability to analyze performance metrics and leverage insights to inform decisions.
  • Start-Up Experience: Prior experience in a start-up or similarly fast-paced environment is highly desirable.
  • Proactivity and Independence: Demonstrated ability to work proactively, independently, and excel in scenarios that require autonomy and minimal supervision.
  • Remote Work Experience: Proven experience and ability working in a fully remove work setting.
  • Communication Skills: Strong interpersonal and communication skills, enabling effective collaboration with a diverse range of clients and team members.
  • Availability: Ability to overlap with team members from 7:30 AM to 12:30 PM PST, with flexibility for extended or later hours as needed.
Advantages of joining Turing:
  • Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
  • Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
  • Competitive compensation
  • Flexible working hours
  • Full-time remote opportunity

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

For applicants from the European Union, please review Turing's GDPR notice here.

The Company
HQ: Palo Alto, CA
1,401 Employees
On-site Workplace
Year Founded: 2018

What We Do

We now live in a remote-first world and every company is in a race to find the best remote engineers. There are so many amazing engineers all over the world. Turing’s mission is to help unleash the world’s untapped human potential.

More than 300 companies, including those backed by Google Ventures, Bloomberg, Andreessen, Founders Fund, and Kleiner are already using Turing to spin up their engineering dream teams.

Turing’s hiring platform combines the planetary reach and AI to deliver your ideal engineers in order to help you spin up your engineering dream team. Our deep matching intelligence finds the best Turing developers across 100+ skills like React, Node, Python, Golang, Angular, Swift, Java, and many more. As part of our rigorous vetting process, we also review software engineers’ technical abilities, English skills, and remote working capabilities. Turing ensures time zone overlap, transparency, and reliable communication in order to make remote development easy for you after the match.

The Turing team has deep expertise in AI and building engineering dream teams in the U.S. at top companies. Turing company is backed by well-known investors like Facebook’s initial CTO (Adam D’Angelo), executives from Google, Facebook, Amazon, Twitter, Founders Fund (investors in Facebook, Tesla, Asana, etc). Turing.com is led by serial A.I. entrepreneurs Jonathan Siddharth and Vijay Krishnan, their last A.I. firm leveraged remote talent and had a successful acquisition.

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