Engineer - Application Support

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

You’ll be part of the Signify’ s Cooper Lighting Solutions, Technical Services - Marketing team, Pune, India and its responsibilities are to support global marketing team in a continuous evolving market for growth, so adaptation to continuous change and sharing a passion to improve lives for a better world is your DNA.

We’re looking for a Engineer - Application Support to join our Technical Services team in Pune.  This position primarily focusing on supporting our Connected Systems business customers.  In this you will support the quotations, field services, and sales team and be responsible for the planning, creation, and delivery of submittal drawings and supporting documentation regarding lighting, lighting control and or modular wiring systems.  

This position is responsible for applying the appropriate technical knowledge, skillset, tools, and techniques required to communicate and document the correct type, quantity, and installation location of our lighting and controls products as required. 

The incumbent acts as the expert in commercial and industrial applications as they relate to applying complete system solutions. This position requires highly technical individuals capable of understanding system components and project specifications to develop a customized solution to meet the scope of each project.  The person must be versatile and can adapt to changing business needs.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

• Review electrical job specifications to provide a customized lighting control solution based on reflected ceiling plans, riser drawings, fixture schedules, panel schedules, and power plans.
• Generate project specific device placement drawings based on project control/design intent.
• Develop a communication line with quotations, field services, product managers, technical support, agents, engineers, and inside sales teams.
• Understand customer intent for lighting & control systems and communicate necessary improvements based on your research of NEC standards.
• Maintain project deadlines and follow up on outstanding projects with the internal teams.
• Versatility and agility to support Specialty Application needs such as Modular Wiring Systems.

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

Some tips to help you improve the job advertisement:

Start with the most important experience and/or qualification first.

Think about your perfect candidate and the skills, experience and personal qualities they will bring to this role.

Think about our Signify values too - and how they might show themselves in your ideal candidate.

Avoid adding too many 'desirable' skills.

• Graduate in Engineering with minimum of 5 - 7 years of experience reading electrical design drawings; reflected ceiling plans, panel schedules, fixture schedules, etc. (Graduate in Engineering, BSc/ MSc, Electrical/ Electronics with 7+ years of similar experience will also be considered)
• Strong knowledge of lighting control systems and electrical components/installations
• Proficient with AutoCAD and Bluebeam (or other similar design software)
• Ability to multi-task and prioritize workload efficiently and a strong technical aptitude and learning agile.
• Effective interpersonal skills with the ability to interact with customers via the phone, e-mail and other written and verbal communication mediums.

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

List the benefits here

Come join us, and together we can light the way.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.