The engineer is responsible for designing and enhancing network infrastructure, providing leadership in cloud architecture, and supporting incident resolution while ensuring adherence to IT service management processes.
Engineer, Internal Networks Engineering
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
COMPETENCIES
QUALIFICATIONS & EXPERIENCE
OTHER KEY REQUIREMENTS / COMMENTS
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here .
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
- Design, implement, operate, and enhance the global SES Network Infrastructure (LAN / WAN / DNS / Wi-Fi / Datacenter) both on premise and in the Cloud using industry best practices and innovation as well as SES defined architecture standards and guidelines
- Provide leadership regarding Cloud network architecture and the implementation of infrastructure to support the modernization of systems
- Establish and maintain cloud architecture, tools, and processes for migrating legacy applications to modern architectures using Agile / DevOps approaches
- Simplify the existing MPLS WAN using SDWAN technologies by implementing an SDWAN strategy using new technology with a focus on Versa and Microsoft ExpressRoute
- Design and enhance on premise infrastructure to migrate disparate enclaves to a modern multi-tenant solution
- Act as the liaison between the IT Network team and internal and/or external vendors for project execution
- Responsible for the creation of the project inputs for annual IT Network budget
- Negotiate with equipment suppliers and recommend cost effective solutions and ongoing maintenance arrangements
- Proactively monitor the SES IT Infrastructure both on prem and Cloud through enterprise monitoring tools
- Proactively monitor the internet, MPLS and telephony connectivity and work with the providers on incidents
- Actively participate in Problem / Incident resolution and manage complex trouble tickets as required
- Create troubleshooting procedures for complex issues
- Create knowledge base articles and documentation to be used by internal IT teams
- Provide support to internal and external customers for clarification of technical matters and the resolution of technical issues
- Maturity improvement and adherence of/to all IT service management processes, including change management
- Devise and maintain standards and standard operating procedures
- Work actively with the Service Desk to help create troubleshooting procedures for common issues
- Help create knowledge base articles for common issues and for user self-help portal
- Stay up to date with state-of-the-art IT concepts and technologies
COMPETENCIES
- Ability to integrate into and lead cross-functional and/or virtual project teams
- Professional level understanding of network architectures, technologies and protocols including cloud concepts
- Developed Interpersonal skills - Teamwork / Relationship management / Problem solving
- Strong analytical and problem-solving skills: ability to frame complex problems or business issues and can elaborate and articulate alternative solutions
- Innovative spirit and business acumen
- Proactive approach towards potential and/or current customers
- Ability to set priorities autonomously and to proactively deliver results, even under tight deadlines
- Ability to overcome resistance to change
- Willingness to learn new technologies
- Strong focus on simplification and standardization
QUALIFICATIONS & EXPERIENCE
- Bachelor's degree in Computer Science, Business Information Systems or equivalent
- Minimum 5 years of applicable professional experience in a large heterogeneous environment
- Strong Networking Experience - Cloud / LAN / WAN / Wi-Fi / Datacenter with a focus on Microsoft Azure, Cisco and Versa
- Experience with Agile / DevOps methodologies
- Solid experience with IP routing / switching including BGP, OSPF and QoS
- Microsoft Azure / Cisco certifications
- Experience with SDWAN technologies
- Experience with VOIP / Unified communications with a focus on Microsoft Teams
OTHER KEY REQUIREMENTS / COMMENTS
- On-call duties will be required 24/7 on a rotational basis
- Ability to travel domestically and internationally around 10% of the time
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here .
Top Skills
Agile
Bgp
Cisco
Cloud
Datacenter
DevOps
Dns
Ip Routing
Lan
Azure
Microsoft Teams
Ospf
Qos
Sdwan
Versa
Voip
Wan
Wi-Fi
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