Site Reliability Engineer responsible for improving production service reliability, availability, performance, and operational readiness. Duties include observability dashboards and alerts, SLI/SLO and error-budget management, incident response, root-cause analysis, change and problem management, runbook creation, and operational support. The role requires Splunk, New Relic, GCP, OpenShift, CI/CD, scripting, and production troubleshooting experience.
Job Description:
Job Title: Engineer
Corporate Title: Associate
Location: Pune, India
Role Description
We are seeking a Site Reliability Engineer (SRE) to improve the reliability, availability, performance, and operational readiness of our production services. The successful candidate will combine strong observability, incident management, cloud, DevOps, and automation skills to identify issues, reduce operational risk, and drive continuous improvement.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Design, implement, and maintain monitoring, dashboards, alerts, and operational views using Splunk and New Relic.
- Correlate metrics, logs, and distributed traces to diagnose service degradation, detect emerging risks, and accelerate root-cause analysis.
- Define and track service-level indicators (SLIs), service-level objectives (SLOs), and error budgets; use them to guide alerting and reliability priorities.
- Develop actionable alerts in New Relic and Splunk, continually tuning thresholds and reducing alert noise.
- Lead or support production incident investigation, troubleshooting, mitigation, recovery, and post-incident reviews.
- Perform structured root-cause analysis and convert findings into preventive and corrective actions.
- Work within change-management, production-support, and operational-governance processes.
- Manage incidents, changes, problems, and operational work through tools such as ServiceNow.
- Create and maintain runbooks, standard operating procedures, troubleshooting guides, architecture notes, and knowledge articles.
Your skills and experience
- Strong understanding of observability principles and the correlation of metrics, logs, and traces.
- Hands-on experience with Splunk and New Relic, including dashboard creation, alert configuration, and monitoring strategy.
- Good understanding of SRE concepts, including SLIs, SLOs, error budgets, incident response, and reliability engineering practices.
- Strong analytical and troubleshooting skills, with demonstrated ability to identify root causes in complex production environments.
- Experience in production operations, change management, incident management, and operational support.
- Working knowledge of incident and change tracking tools such as ServiceNow.
- Good understanding of GCP services, particularly BigQuery and Cloud Run.
- DevOps and CI/CD experience, including hands-on work with GitHub and GitHub Actions.
- Good understanding of deploying and supporting applications on OpenShift.
- Proficiency in Unix shell scripting and Python.
- Strong written communication and process-documentation skills.
- Familiar with Agile Team management tools (JIRA, Confluence)
- Bachelor's degree from a college or university with an focus on IT or data evaluation and / or comparable professional experience
Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
How we’ll support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Deutsche Bank Pune, Mahārāshtra, IND Office
Pune, India
Similar Jobs
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Build and deliver scalable, cloud-native, API-driven applications using React, Node.js, Next.js, Azure, REST APIs, and microservices. Develop accessible, high-performance interfaces, implement CI/CD pipelines, apply DevSecOps and automated testing practices, troubleshoot production issues, and collaborate with cross-functional teams to deliver reliable software solutions.
Top Skills:
AzureCi/CdDevsecopsGithub CopilotMicroservicesNext.JsNode.jsReactRest Apis
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Develop and maintain Azure Databricks data pipelines using PySpark, Spark SQL, SQL, and Delta Lake. Support Informatica-to-Databricks modernization and HR data integrations, build source-to-target mappings and dimensional models, perform profiling, testing, reconciliation, and defect resolution, and create technical documentation. Apply data governance and access controls through Unity Catalog, participate in agile ceremonies and code reviews, and escalate risks while working under senior direction.
Top Skills:
SparkAzure Data FactoryAzure Data Lake StorageAzure DatabricksAzure DevopsAzure SqlAzure SynapseCi/CdDelta LakeGitGithub CopilotInformaticaMicrosoft PurviewOracle Hcm CloudPysparkPythonSpark SqlSQLUnity Catalog
Financial Services
Build and maintain interactive dashboards and reporting solutions using Amazon QuickSight. Write complex SQL queries, transform data with Python, ensure data quality and performance, troubleshoot reports, document BI solutions, and collaborate with stakeholders and engineering teams to support data-informed decision-making.
Top Skills:
Amazon AthenaAmazon QuicksightAmazon RedshiftAmazon S3Aws GlueMySQLNumpyOraclePandasPostgresPythonRdbmsSQLSQL Server
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
