We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Key Qualifications:
- Inspire the teams to deliver exceptional performance by helping them to connect the purpose of their work, beyond the impact to the bottom line
- Lead by example in demonstrating the organization's values and principles
- Support direct reports to make effective decisions, collaborate across silos, speak up and take personal accountability
- Encourage Investment Platform team to solve business problems creatively and collaboratively and question the status quo
- Be curious and insightful about customer’s needs and support Investment Platform team to adapt to the changing environment
- Simplify complexity and reduce unnecessary bureaucracy
Key accountabilities and responsibilities
- Defines the technology roadmap for the portfolio or portfolios in line with the organisational objectives
- Being aware of the technology budget for the portfolio and be accountable for the operational costs of the platform including Azure
- Ensures implementation of best practices in software development, including coding standards, code reviews, and testing across squads
- Drive tech initatives including modernisation, and cost optimisation through a community of Lead Engineers
- Continuously assess and improve engineering processes to enhance efficiency and productivity
- Identify potential risks in projects and operations, and develop mitigation strategies
- Ensure compliance with security and regulatory requirements
- Establish key performance indicators (KPIs) to measure the success of engineering initiatives
- Regularly report on the performance and progress of engineering activities
- Provide guidance and mentorship to the engineering squads
- Be a role model and lead by example in demonstrating the organization's values and principles
- Stay abreast of emerging technologies and industry trends, and evaluate their potential impact on the organization
- Deliver business prioritised changes
- Demonstrate a solid understanding of the technology, and domain knowledge
- Oversee the quality of engineering of the squads
- Ensuring any solutions being designed within the squad meet M&G standards
- Fostering strong relationships with the other key stakeholders - outcome delivery managers, engineering lead, enterprise architecture, technology partners, SRE, and other platforms
- Playing an active role in engineering community for learning and sharing
- Assist with end-to-end solutions and see it through until it reaches the end customer.
- Leads tech improvements within the squad
- Provide technical guidance and mentorship to the squad members
- Build and maintain strong relationships with all members of the team
- Contribute actively in the Lead Engineering Team and lead initiatives within the squad
- Partnering with and assisting the Investment Plaform’s change and run teams to deliver their objectives
- Work across multiple disciplines across the Investment Platform and opportunities to connect and improve working practices
- Consistently identify improvement opportunities within the team and implements processes, ways of working or facilitate training to address improvement opportunities
- Works within established frameworks and procedures, with the freedom to interpret them to solve a range of problems
- Build and maintain strong relationships with all key stakeholders in the Front Office, Sustainability focused teams, Transformation & Innovation or the engineering community
Key Stakeholder Management
Internal
M&G Investments
External
N/A
Knowledge, Skills, Experience & Educational Qualification
KNOWLEDGE AND SKILLS (KEY):
- Advanced software engineering skills paired with expertise in some of the following programming languages: C#, Java, Python, Javascript, HTML/CSS or equivalent
- Strong understanding of DevOps principles and experience in building CI/CD pipelines
- Strong experience working with data on Azure including Azure Data Lake, ADLA, Cosmos DB, SQL, and Datafactory
- Demonstrates Architectural Excellence by developing solutions using the guiding tenets of Azure Well-Architected Framework covering reliability, security, cost optimisation, operational excellence and performance efficiency
- Has strong Azure experience on PaaS services such as App Service, Function App, Logic App, Data Factory, Service Bus and Key Vault
- Has deep understanding of Azure AD, Service Principals and Managed Identities to configure role based access for web applications
- Is able to investigate complex application issues by using telemetry and Application Insights information
- Has a good experience with REST APIs and Microservices and API management on Apigee
- Follows best coding practices using SOLID principles, design patterns and other industry standards
- Proactive self-starter who can manage their own workload and can juggle multiple priorities at the same time
- Experience working in an agile environment and good understanding of integrating testing withing the SDLC
- Applying a “solutions” mentality for any outcome that you are assigned to and ensure proper solutions design is considered
- Great interpersonal skills, with the ability to communicate clearly and effectively, both written and orally, within a project team
- Ability to identify problems and have the drive to follow them through to resolution
- Excellent attention to detail, and ability to prioritize and work efficiently to project deadlines
- Has people management skills and able to develop high performing teams
KNOWLEDGE AND SKILLS (DESIRABLE):
- Relevant experience developing back or frontend solutions (e.g. On Azure Cloud, Angular, React, Node.js software frameworks)
- Exposure to financial markets & asset management processes and understand analysis into a wide variety of asset classes and associated analytics (e.g. Equity, Fixed Income, Private Assets etc)
- Exposure to data visualisation tools - Power BI or equivalent
EXPERIENCE:
- 18 + years of total experience in software engineering
- 5 + years of experience in a core engineering role in the cloud
EDUCATION, QUALIFICATIONS NECESSARY:
- Graduate in any discipline
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
