Engineering Manager, Marketing Platform Automation

Role : Engineering Manager, Marketing Platform Automation
Shift : General
At PitchBook, our Product & Engineering team is made up of big thinkers, innovators, and problem-solvers who aim to make a meaningful impact on our customers and company every day. We value curiosity, customer empathy, and the drive to find better ways of doing things. Our work blends creativity with technical expertise to deliver world-class customer experiences through product innovation.
The Marketing Platform team is a cross-functional team consisting of product management, product ownership, and engineers who are responsible for our core Marketing Technology (MarTech) stack. The Engineering Manager oversees the engineers/testers on the team, identifying and overseeing the solutions that meet internal customers' needs.
As an Engineering Manager overseeing the Marketing Platform in PitchBook's Enterprise Technology division, you lead the engineering efforts that underpin our marketing technology stack, ensuring seamless integration and optimal performance across our platforms. You play a critical role in driving innovation, efficiency, and scalability within our marketing technology stack. Collaborating closely with cross-functional teams, you will ensure that our marketing systems, built around a marketing automation platform (Marketo), are robust, optimized, integrated, and aligned with the company's strategic objectives. This position offers a unique opportunity to blend technical expertise with leadership skills to drive impactful change in a fast-paced and dynamic environment.
You build and lead a team of talented engineers responsible for developing and maintaining automation solutions for our marketing suite of tools and systems. You train and mentor engineering team members, identify and resolve impediments, oversee the integrity of software estimations, ensure our code and tests meet high standards, and develop software with scalability, reliability, and maintainability in mind.
This is a full-stack role, where you utilize your strong background in Java, Python, automation solutions (e.g. Workato), web services (REST/OpenAPI), messaging frameworks (e.g. Kafka), data pipelines (e.g. Airflow), cloud technologies (GCP/AWS), caching (e.g. Redis), and persistence (e.g. PostgreSQL) to build innovative solutions. You ensure your team develops a mastery of their discrete business domains and have autonomy, ownership, and accountability for their deliverables. You oversee that the team maintains strong test automation suites, aligning with automated build & CI/CD pipelines and containerized delivery (Kubernetes / Docker / Helm). You dive deep into code as needed.
Your ability to collaborate with product management, provide leadership across multiple locations, set a high bar for our team members, and hire, train, and retain exceptional talent in the organization is foundational to your success. You solicit feedback, engage others with empathy, build leaders on your teams, inspire creative thinking, and help create a culture of belonging, teamwork, and purpose.
Primary Job Responsibilities

• You lead and inspire a team of skilled engineers, providing guidance, mentorship, and support to ensure their growth and success. You foster a culture of collaboration, continuous learning, and accountability, ensuring that your team has the autonomy and ownership necessary to excel in their roles
• You oversee the design, development, and maintenance of automation solutions for our marketing technology stack. You ensure that the code produced by your team is of the highest quality, with a focus on scalability, reliability, and maintainability. Your full-stack expertise allows you to dive into the codebase when needed, ensuring alignment with best practices and industry standards
• You are responsible for ensuring that our marketing systems, particularly those built around Marketo, are robust, optimized, and seamlessly integrated. You lead efforts to enhance system performance, drive innovation, and implement scalable solutions that align with the company's strategic objectives
• You leverage your strong background in Java, Python, cloud technologies, software architecture, messaging frameworks, and data pipelines to drive the technical direction of the marketing platform. You ensure that your team adopts and implements best practices in automation, web services, test automation, and cloud-native delivery
• You work closely with product management, marketing, and other teams to ensure that engineering efforts are aligned with business goals. Your ability to translate complex technical concepts into actionable business strategies is critical to driving impactful change
• You oversee the integrity of software estimations and ensure that the systems your team develops meet high standards of performance, reliability, and security. You are vigilant in identifying and resolving impediments, ensuring that projects are delivered on time and within scope
• You are committed to driving innovation within the marketing technology stack. You continuously seek opportunities to improve processes, tools, and systems, ensuring that the technology supporting our marketing efforts remains at the cutting edge
• You play a key role in hiring, training, and retaining top engineering talent. You set a high bar for performance, create opportunities for professional growth, and cultivate an environment where team members feel valued and motivated to contribute their best work
• You establish and drive a culture founded in creating belonging, psychological safety, candor, connection, cooperation, and fun. You solicit feedback, engage with empathy, and build strong relationships across the organization, fostering an environment where innovative ideas can thrive
• You understand how to apply Agile, Lean, and principles of fast flow to team efficiency and productivity
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications

• Bachelor's or Master's degree in computer science, engineering, or a related field
• 8+ years of experience in software engineering with deep experience in software integration, and working experience in workflow automation, marketing technology, or related areas
• 3+ years in an engineering leadership role with direct management responsibilities of at least 3 people
• 3+ years hands-on coding and delivering services that are provided "as a service" to other teams as part of a large-scale distributed microservices architecture
• Strong leadership skills with experience managing and mentoring engineering teams
• Expert-level skills in Java, Python, and SQL
• Deep understanding of marketing automation platforms (e.g., Marketo) and related technologies
• Experience with containerization technologies, including Kubernetes and Docker, and understands how to build for cloud-scale delivery, including scalability, resiliency, and recoverability
• Solid understanding of software development methodologies, Agile practices, and DevOps principles
• Excellent problem-solving skills with a focus on innovation, efficiency, and scalability
• Strong communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels of the organization
• Experience in the financial industry or B2B marketing is a plus

Morningstar is an equal opportunity employer
Working Conditions
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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